Coach Store Manager

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Employment
Full-Time
Seniority
Supervisor
Posted
Jul 20, 2026

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

Coach Store Manager position in Foshan, China—lead retail operations, drive sales, and build winning teams.

Role & Responsibilities

  • Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience
  • Serve as a Brand Ambassador embodying Coach values and increasing brand awareness
  • Lead implementation of Company initiatives and support full operation of the business
  • Establish trust, maintain integrity, and support a collaborative environment promoting a fair, positive, and inclusive culture
  • Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
  • Implement individualized team development to increase overall customer experience
  • Execute forward-planned strategies to achieve leadership initiatives surrounding store goals and KPIs
  • Support the store with recruiting, interviewing, performance evaluation, and training as needed
  • Provide feedback and guidance to improve individual performance; hold team accountable for achieving business goals
  • Adhere to and enforce team compliance of Company policies, procedures, and store operational guidelines
  • Assist in executing innovative strategies for exceptional customer experiences for internal and external partners
  • Create a customer-centric culture; mentor team on clienteling strategy to build long-term customer relationships
  • Provide HR and conflict resolution support to team and district in absence of leadership team
  • Champion company resources to support a healthy work environment

Qualifications

  • 1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level
  • Ability to bend, reach, stretch, lift, carry, and move at least 25 pounds, and at times lift and carry product, cartons, props, or fixtures up to 50 pounds
  • Strong business acumen and strategic execution capability
  • Demonstrated leadership and team-building skills
  • Proven sales performance and achievement mindset

Skills

Sales floor leadership Sales data analysis Team recruitment and training Performance management Clienteling strategy Business acumen Conflict resolution Retail operations management

Experience

1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level

Workplace

The role is situated in Foshan, Guangdong, China — conveniently close to Guangzhou.

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Director», «Retail Store Manager», «Store Operations Manager», «Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.