Coach Store Manager
- Location
- ElizabethNew JerseyUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $16–24.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 23, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Store Manager (Lead Supervisor I) position in Elizabeth, NJ at Jersey Gardens. Lead retail operations, drive sales, and build winning teams.
Role & Responsibilities
- Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience
- Serve as a Brand Ambassador embodying Coach values and increasing brand awareness while implementing company initiatives
- Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and customer experience
- Establish trust and collaboration within the store to promote a fair, positive, and inclusive culture
- Support recruiting, interviewing, performance evaluation, and training of team members
- Provide feedback and guidance to improve individual performance; hold team accountable for achieving personal and business goals
- Execute forward-planned strategies to achieve store goals and key performance indicators
- Mentor team on clienteling strategies to build long-term customer relationships
- Provide HR and conflict resolution support to team and district in absence of senior leadership
- Ensure adherence to and enforcement of company policies, procedures, and store operational protocols
Qualifications
- 1+ years of equivalent retail management experience at the lead supervisor level
- Ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally)
- Ability to climb, bend, kneel, and maneuver sales floor and stockroom
- Demonstrated sales leadership in competitive retail environments
- Strong business acumen and execution of strategic initiatives
Skills
Experience
1+ years of equivalent retail management experience in a lead supervisor or manager capacity within competitive retail environments; demonstrated success in achieving sales targets and leading teams in an inclusive, fast-paced setting.
Education
High school diploma or equivalent required; additional retail management certification or training preferred.
Workplace
This position is based in Elizabeth, New Jersey, USA, within easy reach of New York.
Compensation
The base compensation for this position ranges from USD 16 to USD 24.75 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Manager», «Retail Manager», «Lead Store Manager», «Store Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.