Coach Store Manager
- Location
- ClintonConnecticutUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $16–24.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 30, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Lead Supervisor I role at Coach in Clinton, Connecticut. Lead retail operations, achieve sales targets, and manage high-performing teams.
Role & Responsibilities
- Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience
- Embody Coach brand values and increase brand awareness across the store
- Lead implementation of company initiatives and support full operations of the business
- Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
- Implement individualized team development to increase overall customer experience
- Recruit, interview, perform evaluations, and provide high-level training to store team members
- Provide feedback and guidance to improve individual performance at all levels
- Hold team accountable for achieving individual and business goals
- Ensure team compliance with company policies, procedures, and store operational procedures
- Execute strategies for exceptional customer experiences for internal and external partners
- Build clienteling strategy and long-term customer relationships to meet business goals
- Provide HR support and conflict resolution for team and district as needed
- Champion company resources to support a healthy work environment
Qualifications
- Minimum 1+ years equivalent experience managing competitive retail space at the Lead Supervisor level
- Ability to lift at least 25 pounds regularly and up to 50 pounds occasionally
- Ability to bend, kneel, reach, stretch, climb, and maneuver sales floor and stockroom
- Demonstrated leadership presence and integrity
- Strong business acumen and results orientation
- Proven ability to build and develop high-performing teams
Skills
Experience
Minimum 1+ years of equivalent experience in managing competitive retail space at the Lead Supervisor level or similar leadership role in a retail environment.
Education
Not specified in source material.
Workplace
This position is based in Clinton, Connecticut, USA, within easy reach of Hartford.
Compensation
The base compensation for this position ranges from USD 16 to USD 24.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Lead», «Retail Operations Manager», «Sales Floor Manager», «Store Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.