Coach Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 25, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Store Manager position in Changsha, China. Lead retail operations and drive sales with 5+ years luxury retail experience and management background.
Role & Responsibilities
- Expand sales market share and elevate customer service standards throughout the store
- Ensure consistent delivery of high-quality customer service across all store operations
- Collaborate with store management to plan and achieve sales targets
- Conduct staff training and professional development programmes
- Manage inventory and maintain accurate stock records
Qualifications
- Associate degree or above
- Minimum 5 years of retail or luxury goods experience, with at least 2 years in a management capacity
- Demonstrated professional integrity and leadership abilities
- Proven capability to resolve customer complaints effectively
- Strong coordination, organisational, and team-building skills
- Proactive mindset with ability to manage pressure and demonstrate enthusiasm for taking on additional responsibilities
Skills
Experience
Minimum 5 years of retail or luxury goods industry experience, including at least 2 years in a management role with demonstrated success in leading teams, driving sales, and maintaining service standards.
Education
Associate degree or above
Workplace
The role is situated in Changsha, Hunan, China.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Retail Store Manager», «Shop Manager», «Store Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.