Coach Store Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- £33,280–36,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 18, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach seeks a Store Manager at Bicester Outlet (UK) to lead sales operations, build high-performing teams, and deliver exceptional customer experiences. £33,280–£36,000 annual.
Role & Responsibilities
- Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences
- Embody Coach brand values and serve as a Brand Ambassador to increase brand awareness and customer loyalty
- Lead the implementation of corporate initiatives and oversee full operational execution of the store
- Establish trust, integrity, and collaboration within the store team to promote a fair, positive, and inclusive workplace culture
- Monitor and analyze sales data, identify performance trends, and make strategic recommendations to enhance store performance
- Implement individualized team development initiatives to increase overall customer experience and engagement
- Execute forward-planned strategies and business acumen to achieve store goals and key performance indicators
- Support recruiting, interviewing, performance evaluation, and comprehensive training of team members
- Provide constructive feedback and guidance to improve individual performance at all levels and hold team accountable for goals
- Enforce compliance with company policies, procedures, and store operational standards
- Execute innovative strategies for exceptional customer experiences and mentor team on clienteling to build long-term customer relationships
- Provide HR support and conflict resolution assistance to the team and district in the absence of senior leadership
- Champion company resources to support a healthy work environment
Qualifications
- Minimum 1+ years of equivalent management experience in a competitive retail environment at the Lead Supervisor level or above
- Ability to bend, reach, stretch, and lift products and fixtures weighing up to 50 pounds
- Demonstrated proficiency in sales data analysis and performance metrics
- Proven track record of building and developing high-performing retail teams
- Experience implementing and executing retail operations initiatives
Skills
Experience
1+ years of equivalent experience managing competitive retail spaces at the Lead Supervisor level or higher, with demonstrated success in driving sales performance and building effective teams in a luxury retail environment.
Workplace
The role is situated in Bicester, England, UK — conveniently close to London.
Compensation
The base compensation for this position ranges from GBP 33,280 to GBP 36,000 per annum.
Benefits
1 paid volunteering day per year with opportunities to volunteer with global projects; learning and development opportunities through the Ambassador Programme; attractive employee discount; compelling incentive programme; internal mobility and career progression; inclusive, innovative, and fun working environment; regular social events; Equity, Inclusion, and Diversity initiatives including employee resource groups and regional inclusion councils.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Retail Operations Supervisor», «Store Supervisor», «Sales Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.