Coach Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- £33,280–36,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 22, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Store Manager role in Bicester, UK. Lead retail operations, drive sales, and develop high-performing teams. £33,280–£36,000 annual salary.
Role & Responsibilities
- Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience
- Embody Coach brand values and champion brand awareness across the store and team
- Lead implementation of company initiatives and ensure full operational execution of business objectives
- Monitor and analyze sales data, identify performance trends, and implement strategies to enhance store performance
- Develop and execute individualized team development programmes to increase overall customer experience and service standards
- Execute forward-planned strategies to achieve leadership initiatives surrounding store goals, KPIs, and financial targets
- Support recruiting, interviewing, performance evaluation, and high-level training of store staff
- Provide constructive feedback and guidance to improve individual and team performance; hold team accountable for goals
- Establish trust and maintain integrity whilst fostering collaboration, fairness, and inclusive culture within the team
- Assist in executing innovative strategies for exceptional customer experiences with both internal and external partners
- Create and champion a customer-centric culture prioritizing customer satisfaction and long-term relationship building
- Mentor team members on clienteling strategy to build strong customer relationships and meet business objectives
- Provide HR and conflict resolution support to team and district staff in absence of senior leadership
- Enforce company policies, procedures, and store operational protocols; ensure team compliance
- Maintain a growth mindset for personal and business development initiatives
Qualifications
- Proven retail leadership experience with demonstrated success in achieving sales targets and financial goals
- Strong understanding of customer-centric retail operations and best practices
- Experience in team building, performance management, and employee development
- Ability to analyse sales data and develop data-driven strategies for store improvement
- Competency in conflict resolution and HR-related matters
- Ability to bend, reach, stretch, lift, carry, and move at least 25 pounds regularly; ability to lift and carry up to 50 pounds occasionally
Skills
Experience
Minimum 3+ years of retail management experience, preferably in a luxury or outlet environment. Demonstrated success leading store teams, driving sales performance, and implementing operational initiatives.
Education
High school diploma or equivalent; further retail management qualification or training is desirable.
Workplace
The role is situated in Bicester, England, UK — conveniently close to London.
Compensation
The base compensation for this position ranges from GBP 33,280 to GBP 36,000 per annum.
Benefits
Inclusive and innovative working environment, internal mobility and career progression opportunities, 1 paid volunteering day per year with opportunities to volunteer on global projects, learning and development opportunities via Ambassador Programme, regular social events, equity, inclusion and diversity initiatives including employee resource groups and regional inclusion councils, attractive employee discount, compelling incentive programme
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Operations Manager», «Assistant Store Manager», «Retail Manager», «Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.