Coach Store Leadership Associate
- Seniority
- Manager
- Posted
- Apr 1, 2026
About Coach
Coach is a global modern luxury house known for refined leather goods and accessories; it operates as part of Tapestry, Inc., a multi-brand luxury fashion group. The brand emphasizes design-led product, elevated client service and a retail network across flagship and boutique locations worldwide.
Coach Assistant Store Manager I in New York — lead store operations, coach sales teams and deliver exceptional luxury client experiences.
Role & Responsibilities
- Support the Store Manager in achieving and surpassing sales targets through daily floor leadership and execution of sales strategies.
- Coach, develop and motivate the sales team to deliver exceptional clienteling and elevated customer experiences consistent with Coach standards.
- Oversee daily store operations including opening/closing, cash handling, POS reconciliation and adherence to loss-prevention procedures.
- Ensure visual merchandising standards, stock presentation and housekeeping align with brand directives and promotional cadence.
- Manage inventory control: receive, process and reconcile stock, conduct cycle counts and support replenishment to optimize sell-through.
- Coordinate employee schedules and shift coverage to meet business demands while controlling labor costs.
- Implement company policies and local regulatory requirements, escalate HR or operational issues to Store Manager and regional leadership as needed.
Qualifications
- Proven supervisory experience in retail; preferably 2+ years leading sales teams in a fashion or luxury environment.
- Demonstrated ability to coach, develop and manage performance of direct reports.
- Strong commercial acumen with a track-record of meeting or exceeding sales objectives.
- Solid numeracy for cash handling, basic P&L awareness and inventory reconciliation.
- Flexible availability, including weekends and holidays, to support retail hours and peak trading periods.
Skills
Experience
Typically requires a minimum of 2 years of supervisory or assistant manager experience in retail; prior exposure to luxury or premium fashion brands is strongly preferred.
Education
High school diploma or equivalent required; associate or bachelor's degree in business, retail management or related field preferred.
Workplace
This position is based in New York, New York, USA.
Culture
Coach fosters a design-driven, client-centric retail culture where attention to craftsmanship and elevated service define the customer experience. The workplace prizes collaborative leadership, professional development and a fast-paced retail environment aligned with global brand standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Assistant Retail Manager», «Deputy Store Manager», «Retail Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.