Coach Store Lead Supervisor

Employment
Part-Time
Seniority
Supervisor
Compensation
$16–24.75/hour
Posted
Jul 8, 2026

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

Coach seeks an experienced Store Lead Supervisor in Albertville, Minnesota to drive sales and lead retail teams with brand excellence.

Role & Responsibilities

  • Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences
  • Embody Coach brand values and increase brand awareness through exemplary conduct and engagement
  • Lead implementation of company initiatives and support full operation of store business
  • Monitor and analyze sales data to identify trends and recommend enhancements to store performance
  • Establish trust and maintain integrity to support a collaborative, inclusive team environment
  • Recruit, interview, conduct performance evaluations, and deliver high-level training to team members
  • Provide coaching and feedback to improve individual and team performance; hold staff accountable for goals
  • Execute and enforce company policies, procedures, and store operational standards
  • Mentor team on clienteling strategy to build long-term customer relationships
  • Support HR functions and conflict resolution for team members and district operations

Qualifications

  • Minimum 1+ years of equivalent experience managing competitive retail space at a supervisory or lead level
  • Ability to lift and carry product, cartons, props, and fixtures regularly (minimum 25 lbs; occasionally up to 50 lbs)
  • Ability to bend, reach, stretch, kneel, climb, and maneuver sales floor and stockroom
  • Demonstrated strength in sales leadership and customer relationship building
  • Proven ability to analyze sales data and implement strategic performance improvements
  • Strong interpersonal and communication skills across all organizational levels

Skills

Sales performance management Team leadership and mentoring Customer relationship management Sales data analysis Point-of-sale (POS) systems Inventory management Staff recruitment and training Clienteling strategies Conflict resolution Business operations

Experience

1+ years of equivalent experience managing competitive retail space at the lead supervisor or supervisory level, with demonstrated proficiency in sales performance, team development, and customer engagement.

Education

High school diploma or equivalent required; college education preferred.

Workplace

This position is based in Albertville, Minnesota, USA, within easy reach of Minneapolis.

Compensation

The base compensation for this position ranges from USD 16 to USD 24.75 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Sales Team Lead», «Store Operations Supervisor», «Retail Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Coach

Coach Store Lead Supervisor

Albertville, USA

Continue to the application.