Coach Store Checkout Associate
Coach — Cashier II in New York, NY: manage POS transactions, ensure accurate cash handling and deliver luxury client service at a Coach store.
Overview
Coach is an American luxury leather-goods house known for refined handbags, accessories and ready-to-wear sold through a global retail network. The brand is part of Tapestry, Inc., and is recognized for craftsmanship, elevated client service and structured retail career pathways across flagship stores and boutiques worldwide.
Role & Responsibilities
- Operate the point-of-sale system to process sales, exchanges, returns and gift receipts with accuracy and discretion.
- Deliver a polished, client-focused experience consistent with luxury brand standards and Coach clienteling practices.
- Accurately handle cash, credit and digital payments; perform end-of-day reconciliation and cash drops following company procedures.
- Support floor operations including visual merchandising maintenance, stock replenishment and inventory counts as required.
- Identify opportunities to upsell and cross-sell product to meet individual and store sales objectives.
- Adhere to loss-prevention policies, secure transactions and privacy protocols for high-value merchandise.
- Collaborate with the sales team and management to ensure seamless client service and efficient store throughput.
- Maintain a professional presentation of the checkout area and assist with store opening/closing tasks as needed.
Qualifications
- Demonstrable accuracy in cash handling and transaction reconciliation.
- Excellent interpersonal and verbal communication skills with a customer-first orientation.
- High degree of integrity and ability to follow security and privacy procedures for client transactions.
- Flexibility to work retail hours including evenings, weekends and peak seasonal periods.
- Ability to stand for extended periods and perform light physical tasks related to merchandising and stock handling.
Skills
Experience
Typically 1+ year of retail experience with direct cash-handling or POS responsibility; prior experience in luxury or premium retail environments is preferred.
Education
High school diploma or equivalent preferred.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.
Culture
Coach cultivates a refined retail environment where craftsmanship and elevated client service are paramount. As part of Tapestry, the brand emphasizes professional development within a global luxury retail network and encourages teamwork, mentorship and attention to detail on the salesfloor.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.