- Location
- Hsinchu Hsinchu County Taiwan
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is a globally recognised American luxury house specialising in modern leather goods and accessories. Operating as part of Tapestry, Inc., the brand is known for its craftsmanship, contemporary design sensibility and a retail network spanning flagship boutiques and department store concessions worldwide. As an employer, Coach emphasises brand stewardship, frontline client service and development opportunities for retail talent.
Coach seeks a Sales Associate to serve as a front-line brand ambassador in its Hsinchu retail location. The role encompasses personalized client engagement, omni-channel selling (including mobile POS and social selling), sales target achievement, and daily store operations across cash wrap, inventory processing, and visual merchandising. The ideal candidate combines luxury retail expertise with digital fluency and the ability to thrive in a fast-paced, flexible schedule environment.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to evolving business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while upholding service standards
- Keep sales floor and stockroom clean, organized, and well-stocked; follow retail policies, POS, and asset protection procedures
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required to support team operations
- Foster a collaborative, trust-based environment and encourage optimal team performance
- Participate in brand initiatives, training programs, and diversity and inclusion activities
- Welcome feedback, adapt behaviors, and maintain composure and professionalism
Qualifications
- Minimum 1+ years of sales experience (luxury retail background preferred)
- Knowledge of fashion trends and competitive landscape
- Proficiency with POS systems and basic computer literacy (iPad, laptop, mobile POS)
- Ability to work at a fast pace, lift 25 lb regularly and up to 50 lb occasionally
- Physical capability to climb, bend, kneel, and navigate sales floor and stockroom
- Strong English language proficiency
- Experience with clienteling tools, data acquisition, and customer relationship management (preferred)
- Social media proficiency and familiarity with live-stream shopping or video demonstration platforms (preferred)
Skills
Experience
1+ years of sales experience in retail, with luxury retail background preferred. Knowledge of current fashion trends and competitive landscape required.
Education
No specific educational requirements stated; however, fashion industry knowledge, retail management training, or equivalent professional development is advantageous.
Workplace
The successful candidate will be located in Hsinchu, Hsinchu County, Taiwan, with easy access to Taipei.
Explore jobs in Taiwan.
Culture
Coach cultivates a client-focused, design-led retail culture where attention to detail and brand advocacy are paramount. The workplace values collaboration, mentorship and continuous product education to support personal and professional growth within a global luxury environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Consultant», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.