Coach Senior Sales Consultant
- Seniority
- Senior
- Posted
- Apr 1, 2026
About Coach
Coach is an American modern-luxury house known for leather goods and accessories and is part of the Tapestry group. The brand emphasizes craftsmanship, contemporary design and a client-centric retail experience, operating a network of boutiques and wholesale partners worldwide.
Coach Sales Associate in New York, NY — Coach seeks a Sales Associate to deliver luxury client experiences and drive boutique sales.
Role & Responsibilities
- Deliver exceptional, personalized client service to meet and exceed individual and store sales targets using consultative selling and clienteling techniques.
- Manage daily point-of-sale transactions, cash handling and accurate reconciliation in accordance with loss-prevention procedures.
- Maintain visual merchandising standards and product presentation to brand guidelines; assist with inventory, stock replenishment and receiving.
- Build and cultivate a book of business through proactive outreach, CRM maintenance and follow-up to drive repeat purchase and client loyalty.
- Support store operations, including opening/closing procedures, store upkeep and ad-hoc duties; mentor junior team members as required.
Qualifications
- Proven retail sales experience, preferably 2–4 years in luxury fashion, accessories or leather goods.
- Demonstrable track record of meeting sales targets and developing client relationships.
- Excellent interpersonal and communication skills with polished presentation and phone etiquette.
- Flexible availability to work retail hours including weekends, evenings and peak seasonal periods.
- Right to work in the country of employment and ability to perform duties on the sales floor.
Skills
Experience
At least three years of frontline retail or luxury sales experience, with preference for candidates who have sold leather goods, handbags, accessories or comparable premium products and who can demonstrate sustained sales performance and client development.
Education
High school diploma or equivalent; vocational training or certifications in retail, visual merchandising or luxury sales are advantageous.
Workplace
The successful candidate will be located in New York, New York, USA.
Culture
Coach fosters a client-focused, design-led retail culture grounded in craftsmanship and modern luxury. The brand promotes collaborative teamwork, ongoing product education and in-store development opportunities to deepen retail expertise and client relationships.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Sales Specialist», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.