Coach Senior Sales Consultant
Coach Sales Associate in New York, NY — Coach seeks a Sales Associate to deliver luxury client experiences and drive boutique sales.
Overview
Coach is an American modern-luxury house known for leather goods and accessories and is part of the Tapestry group. The brand emphasizes craftsmanship, contemporary design and a client-centric retail experience, operating a network of boutiques and wholesale partners worldwide.
Role & Responsibilities
- Deliver exceptional, personalized client service to meet and exceed individual and store sales targets using consultative selling and clienteling techniques.
- Manage daily point-of-sale transactions, cash handling and accurate reconciliation in accordance with loss-prevention procedures.
- Maintain visual merchandising standards and product presentation to brand guidelines; assist with inventory, stock replenishment and receiving.
- Build and cultivate a book of business through proactive outreach, CRM maintenance and follow-up to drive repeat purchase and client loyalty.
- Support store operations, including opening/closing procedures, store upkeep and ad-hoc duties; mentor junior team members as required.
Qualifications
- Proven retail sales experience, preferably 2–4 years in luxury fashion, accessories or leather goods.
- Demonstrable track record of meeting sales targets and developing client relationships.
- Excellent interpersonal and communication skills with polished presentation and phone etiquette.
- Flexible availability to work retail hours including weekends, evenings and peak seasonal periods.
- Right to work in the country of employment and ability to perform duties on the sales floor.
Skills
Experience
At least three years of frontline retail or luxury sales experience, with preference for candidates who have sold leather goods, handbags, accessories or comparable premium products and who can demonstrate sustained sales performance and client development.
Education
High school diploma or equivalent; vocational training or certifications in retail, visual merchandising or luxury sales are advantageous.
Workplace
The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.
Culture
Coach fosters a client-focused, design-led retail culture grounded in craftsmanship and modern luxury. The brand promotes collaborative teamwork, ongoing product education and in-store development opportunities to deepen retail expertise and client relationships.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.