Coach Senior Sales Associate
- Employment
- Full-Time
- Seniority
- Senior
- Compensation
- €29,640–32,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 30, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Senior Sales Associate in Kildare, Ireland | Luxury retail sales role offering €29,640–€32,000 annually with career growth and employee benefits.
Role & Responsibilities
- Achieve and exceed personal sales and productivity goals whilst contributing to store-wide revenue targets
- Model Coach selling skills and service standards, delivering experiences that consistently exceed customer expectations
- Operate as a brand ambassador, representing Coach values and ensuring customers feel seen, heard, and valued
- Execute omni-channel and virtual selling services, including live-stream shopping demonstrations and social media content creation
- Manage multiple customer interactions simultaneously while maintaining high energy and engagement on the sales floor
- Actively acquire customer data, enrolling patrons in brand marketing and clienteling communications to drive loyalty and repeat purchase
- Utilise point-of-sale operations, iPad/laptop, Mobile POS systems, and walkie-talkies with proficiency
- Participate as an engaged team member, fostering an inclusive culture where colleagues feel empowered and supported
- Champion company initiatives and drive outstanding customer service, supporting management directives with professionalism
- Manage stockroom responsibilities, including moderate lifting and store climbing as required
Qualifications
- Previous management experience in a luxury retail service environment or equivalent combination of education and experience
- Current knowledge of fashion trends, competitive marketplace dynamics, and luxury retail positioning
- Proficiency with POS systems, basic computer literacy (iPad, laptop, Mobile POS), and ability to interpret price and release sheets
- Excellent verbal and written communication skills with internal and external stakeholders
- Demonstrated social media acumen and keen understanding of emerging trends across digital platforms
- Ability to work flexibly, including evenings, weekends, and public holidays to meet business demands
- Physical capability to navigate a sales floor, manage moderate stockroom lifting, and climb ladders safely
Skills
Experience
Previous management experience in a luxury retail service environment is preferable; however, a combination of relevant retail experience, customer service excellence, and fashion industry knowledge will be considered. Candidates should demonstrate a proven track record of exceeding sales targets, delivering exceptional service, and thriving in high-volume retail settings.
Education
High school diploma or equivalent; further education or fashion retail qualifications are advantageous but not mandatory.
Workplace
The role is situated in Kildare, Kildare, Ireland — conveniently close to Dublin.
Compensation
The base compensation for this position ranges from EUR 29,640 to EUR 32,000 per annum.
Benefits
Paid volunteering day per year; internal mobility and career progression opportunities; learning and development through the Ambassador Programme; regular social events; employee resource groups and regional inclusion councils supporting equity, inclusion, and diversity; attractive employee discount; compelling incentive programme.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Senior Client Advisor», «Senior Retail Associate», «Senior Style Advisor», «Senior Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.