Coach Senior Manager, Omni Operations
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Join Coach in New York, NY as a Senior Manager, Omni Operations. Lead omni-channel operations, drive strategic initiatives, and collaborate with cross-functional teams in the luxury fashion industry.
Overview
Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of Tapestry, Inc., a global house of brands powered by optimism, innovation, and inclusivity. Tapestry is renowned for its commitment to craftsmanship and quality, offering a dynamic environment where creativity and collaboration are encouraged.
Role & Responsibilities
- Oversee omni-channel operations to ensure seamless integration across all sales platforms.
- Develop and implement strategic initiatives to enhance operational efficiency and customer satisfaction.
- Lead cross-functional teams to drive process improvements and innovation.
- Monitor key performance indicators and prepare detailed reports for senior management.
- Collaborate with sales and marketing teams to align operational strategies with business objectives.
Qualifications
- Proven experience in omni-channel operations management within the luxury retail sector.
- Strong leadership skills with a track record of managing cross-functional teams.
- Excellent analytical and problem-solving abilities.
Skills
Experience
A minimum of 7 years of experience in operations management, preferably within the luxury fashion industry.
Education
Bachelor's degree in Business Administration, Operations Management, or a related field.
Workplace
This position is based in New York, New York, USA, within easy reach of New York City. Cerulean lists 1.619 open roles in New York, including 1147 posted recently. The broader New York area accounts for 1.730 active listings on Cerulean, 1158 of which are new. In USA as a whole, Cerulean currently features 3.345 open positions, with 1242 posted this week.
Benefits
Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
Culture
Coach fosters a culture of innovation and inclusivity, where employees are encouraged to bring their unique perspectives and ideas. The company values collaboration and is committed to creating a supportive and engaging work environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.