Coach Seasonal Sales Support

Location
Employment Temporary
Seniority Entry-Level
Posted ✦ Today
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Coach — Temporary Sales Support Associate in New York, NY. Temporary retail role supporting sales, clienteling and store operations.

Overview

Coach is an American luxury accessories and lifestyle brand renowned for its leather goods and modern interpretations of classic design. As part of Tapestry, Inc., Coach combines artisanal craftsmanship with contemporary retail experiences and operates global boutiques and wholesale channels.

Role & Responsibilities

  • Deliver attentive, personalized client service and support the sales team in meeting store KPIs and conversion targets.
  • Process sales transactions, returns and exchanges accurately using the store POS system and handle cash and card operations in accordance with company procedures.
  • Execute visual merchandising standards and assist with window and floor displays to maintain brand presentation.
  • Support inventory management activities including receiving, replenishment, stock counts and back-of-house organization.
  • Assist with clienteling activities: update customer records, schedule follow-ups and prepare merchandise for appointments or private viewings.
  • Provide operational support during peak trading periods, events and promotions, including queue management and gift-wrapping.
  • Adhere to loss-prevention policies, maintain store housekeeping and ensure compliance with health and safety procedures.

Qualifications

  • High school diploma or equivalent; further education in retail, fashion or hospitality advantageous.
  • Previous retail or luxury boutique experience preferred; customer-facing roles with proven service delivery may substitute.
  • Flexible availability including weekends, evenings and holiday periods; ability to work variable hours on a temporary contract.
  • Strong numeracy, attention to detail and an ability to operate POS systems accurately.
  • Right to work in the hiring country and capacity to start on short notice for temporary assignments.

Skills

Clienteling and boutique sales Point-of-sale (POS) operation and cash handling Visual merchandising and presentation Inventory replenishment and stock-taking Strong verbal communication and interpersonal skills Team collaboration and adaptability Basic numeracy and attention to detail

Experience

Entry-level; 0–2 years of retail or customer-facing experience preferred, with prior exposure to luxury or lifestyle brands regarded as an asset.

Education

High school diploma or equivalent; vocational training in retail, fashion or hospitality is beneficial.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.

Culture

Coach cultivates a client-centric, design-led retail environment where craftsmanship and contemporary style intersect. As part of Tapestry, the brand emphasizes professional development, collaborative teamwork and a high standard of in-store presentation across its global network of boutiques.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.