Coach Seasonal Sales Support Associate
Coach — Sales Support Associate (Temporary) in New York, NY. Short-term retail role supporting sales, merchandising and client service in flagship store.
Overview
Coach is an American luxury fashion house known for its leather goods, accessories and modern-ready wardrobe staples. As part of Tapestry, Inc., Coach operates a global retail network and emphasizes craftsmanship, contemporary design and elevated customer service. The brand offers fast-paced retail environments where product knowledge and a refined client experience are central.
Role & Responsibilities
- Provide high-quality, client-focused service on the sales floor, greeting customers and responding to product inquiries.
- Support sales associates by processing transactions, returns and exchanges accurately using the store POS system.
- Execute clienteling activities including capturing client data, following up on requests and assisting with appointments.
- Maintain visual merchandising standards: replenish displays, fold and steam merchandise and ensure the sales floor remains immaculate.
- Manage stockroom operations including receiving, organizing and preparing inventory for floor replenishment.
- Assist with in-store events, product launches and promotional activities as required.
- Prepare basic sales and inventory reports and communicate daily observations to store management.
- Adhere to loss-prevention, cash handling and brand security procedures at all times.
Qualifications
- Excellent interpersonal and communication skills with a polished, client-oriented manner.
- Strong numeracy and accuracy for cash handling and transaction processing.
- Ability to work flexible hours including evenings, weekends and peak holiday periods.
- Physical ability to stand for extended periods and lift moderate weight for stockroom duties.
- Discretion and commitment to maintaining client confidentiality and brand standards.
Skills
Experience
Preferably 1+ year of retail or luxury sales experience; prior seasonal or temporary retail roles and clienteling experience are advantageous.
Education
High school diploma or equivalent.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.
Culture
Coach fosters a collaborative, design-driven retail culture that prioritizes exceptional service and product knowledge. The workplace emphasizes professional development, attention to craftsmanship and a customer-centric approach consistent with a global luxury brand.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.