- Location
- Tinton Falls New Jersey USA
- Address
- 1 Premium Outlets Blvd, Space 201, Tinton Falls, NJ 07753 View map
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is a globally recognised American luxury house specialising in leather goods, handbags and accessories and operates as a principal brand within the Tapestry group. The brand is known for refined craftsmanship, contemporary design and a global retail footprint; as an employer it combines a fast-paced retail environment with strong emphasis on client service, product knowledge and brand storytelling.
Coach seeks a Temporary Sales Associate to serve as a brand ambassador delivering personalized, elevated shopping experiences at the Jersey Shore location. This role combines luxury retail service, omni-channel selling, and operational excellence to drive client relationships, meet sales targets, and support store functionality. The ideal candidate will blend product expertise with digital proficiency, managing POS systems, clienteling tools, and social selling platforms while maintaining exceptional service standards.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to Coach Guide to Style and Service standards and maintaining consistent brand presentation
- Build lasting client relationships through personalized styling, product expertise, comprehensive fashion advice, and tailored recommendations
- Drive sales growth through strategic cross-selling, upselling, and customer-centric approach to maximize transaction value
- Utilize mobile POS systems, clienteling platforms, and social selling channels—including short-form video content—to capture customer data and encourage repeat purchases
- Develop and execute personalized sales plans; achieve or exceed individual and team KPIs and business objectives
- Source new customers through proactive engagement, maintain long-term relationships, and execute effective follow-up strategies to close sales
- Maintain high floor energy, manage multiple concurrent customer interactions, and adapt selling techniques to align with evolving business priorities
- Execute daily operational responsibilities including cash wrap processing, inventory management, merchandise replenishment, and visual presentation standards
- Maintain sales floor and stockroom cleanliness and organization; ensure proper stock rotation and compliance with retail policies, POS procedures, and asset protection protocols
- Process transactions accurately and efficiently, including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, shelving merchandise, and managing product flow throughout the store
- Provide cross-functional support to teammates in various operational and sales areas
- Foster a collaborative, trust-based team environment that encourages collective performance and shared success
- Participate actively in brand initiatives, training programs, and diversity and inclusion activities
- Welcome constructive feedback, adapt behaviors accordingly, and maintain professional composure in high-pressure retail situations
Qualifications
- Minimum 1 year of sales experience, with luxury retail background strongly preferred
- Demonstrated knowledge of fashion trends, competitive landscape, and product categories
- Proficiency with POS systems, Mobile POS platforms, and basic computer applications (iPad, laptop, walkie-talkie systems)
- Ability to read and interpret pricing and release documentation accurately
- Strong English language proficiency
- Physical capability to lift a minimum of 25 lbs regularly (up to 50 lbs occasionally); ability to climb, bend, kneel, and navigate sales floor and stockroom environments
- Ability to work flexible schedules including evenings, weekends, peak seasons, and public holidays
- Preferred: Experience with live-stream shopping, video product demonstrations, and clienteling data acquisition practices
- Preferred: Social media expertise and digital literacy
Skills
Experience
Minimum 1 year of sales experience, ideally within luxury retail environments. Familiarity with fashion merchandising, competitor knowledge, and omni-channel retail operations is advantageous. Experience managing customer interactions in fast-paced, high-traffic retail settings is expected.
Education
High school diploma or equivalent preferred; however, a combination of relevant education and professional sales experience will be considered.
Workplace
The successful candidate will be located in Tinton Falls, New Jersey, USA, with easy access to New York.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance
Culture
Coach cultivates a collaborative, client-centric retail culture where product knowledge and personal service are highly valued. The environment is dynamic and performance-oriented, with opportunities for professional development and progression within the wider Tapestry brand portfolio.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.