Coach Seasonal Sales Associate

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Location
Marshall Islands
└Macau
└Macau
Employment
Part-Time
Seniority
Entry-Level
Posted
Apr 1, 2026

About Coach

Coach is an American luxury fashion house known for its leather goods and elevated accessories, built around modern craftsmanship and accessible luxury. The brand is part of the Tapestry portfolio, a global house of brands that emphasizes innovation, inclusivity and omnichannel retailing.

Coach is hiring a Seasonal Sales Associate in Macau — part-time role delivering luxury client service, omni-channel selling and personalised styling.

Role & Responsibilities

  • Act as the front-line ambassador of the Coach brand, upholding Coach Guide to Style and Service standards at all times.
  • Deliver elevated, personalized client experiences through product expertise, styling and relationship-building to drive loyalty and repeat purchases.
  • Achieve individual and store sales targets through cross-selling, upselling and execution of personal sales plans; meet or exceed KPIs.
  • Use mobile POS, clienteling tools and social selling platforms (including short-form video) to capture customer data and convert sales.
  • Source and cultivate new customers, follow up to close sales and maintain accurate client records.
  • Manage multiple customers on the sales floor while maintaining high energy and adapting selling techniques to business needs.
  • Perform daily operational tasks: cash wrap, inventory processing, replenishment and visual merchandising while maintaining service standards.
  • Ensure the sales floor and stockroom are organised and compliant with POS, asset protection and retail policy procedures.
  • Process transactions efficiently (purchases, returns, exchanges, online pickups) and support inventory cycles (receive shipments, stock, product movement).
  • Support teammates across functional areas, foster a collaborative, trust-based environment and participate in brand initiatives and training.

Qualifications

  • Minimum 1 year of sales experience; luxury retail experience preferred.
  • Demonstrated proficiency operating POS systems and mobile devices (iPad/laptop/Mobile POS); comfortable using walkie-talkies and reading price/release sheets.
  • Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
  • Physically able to lift 25 lb regularly (up to 50 lb occasionally), climb, bend and manoeuvre the sales floor and stockroom.
  • Strong English language proficiency.

Skills

Coach Guide to Style and Service mobile POS POS iPad laptop walkie-talkie clienteling social selling platforms short-form video live-stream shopping video demos visual merchandising inventory processing

Experience

At least 1 year of sales experience is required; prior luxury retail or fashion experience is strongly preferred. A combination of relevant education and experience will be considered.

Education

High school diploma or equivalent preferred; combination of education and retail experience accepted.

Workplace

The role is situated in Macau, Macau, Marshall Islands.

Culture

Coach promotes a collaborative, client-centric culture with an emphasis on creativity and high service standards. As part of Tapestry, the workplace values inclusivity and ongoing development, with regular training and cross-channel retail initiatives.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Seasonal Retail Sales Associate», «Seasonal Client Advisor», «Seasonal Store Sales Consultant», «Seasonal Retail Floor Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.