Coach Seasonal Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 7, 2026
About Coach
Coach is a global fashion house known for leather goods and contemporary ready-to-wear, originating in New York and operating as part of the Tapestry portfolio. As a lifestyle brand, Coach combines heritage craftsmanship with modern design and omnichannel retailing; as an employer it emphasizes brand education, client experience, and inclusivity across its global store network.
Coach Hong Kong — Seasonal Sales Associate (part-time) at Cityplaza: deliver luxury retail service, drive omnichannel sales and build client relationships.
Role & Responsibilities
- Act as the primary ambassador of the Coach brand, consistently applying Coach Guide to Style and Service standards.
- Deliver personalised styling and product expertise to build long-term client relationships and brand loyalty.
- Drive revenue through cross-selling, upselling and tailored recommendations to meet or exceed individual and store KPIs.
- Leverage mobile POS, clienteling tools and social selling/short-form video to capture customer data and stimulate repeat purchases.
- Develop and execute personal sales plans and promptly follow up with prospects to close sales.
- Maintain high energy on the sales floor, manage multiple customers concurrently and adapt selling techniques to business needs.
- Execute daily store operations including cash wrap, transaction processing (purchases, returns, exchanges, online pickups), inventory processing and replenishment.
- Support inventory cycles: receive shipments, stock merchandise, and ensure accurate product movement and merchandising.
- Sustain visual merchandising and floor standards; keep sales floor and stockroom clean, organised and compliant with asset protection procedures.
- Assist teammates across functional areas, participate in brand initiatives and training programmes, and contribute to a collaborative, trust-based team environment.
Qualifications
- Minimum 1+ years of sales experience; luxury retail experience strongly preferred; a combination of relevant education and experience will be considered.
- Proven ability to operate POS systems and mobile POS devices; basic computer proficiency (iPad/laptop) and familiarity with walkie-talkie communication.
- Demonstrable customer-facing skills, strong interpersonal and presentation abilities, and fluency in English.
- Capacity to work a flexible schedule including nights, weekends, peak season and public holidays.
- Preferred: social media savvy with experience in live-stream shopping or video demos, clienteling and data-acquisition practices.
Skills
Experience
At least one year of retail sales experience is required; prior luxury or premium-brand retail experience is preferred. A combination of relevant education and proven sales performance will be considered.
Education
No specific degree required; a combination of relevant education and retail sales experience is acceptable.
Workplace
The successful candidate will be located in Hong Kong, Hong Kong, China.
Culture
Coach fosters a creative, customer-centric retail culture rooted in craftsmanship and modern design, and benefits from being part of the Tapestry family with a stated commitment to inclusion and equity. Store teams emphasise professional development, collaboration and continuous learning to deliver elevated luxury service.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Boutique Sales Associate», «Style Consultant», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.