Coach Seasonal Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 22, 2026
About Coach
Coach is an American luxury fashion house known for its leather goods and accessible-luxury lifestyle collections. Headquartered in New York, Coach is part of the Tapestry portfolio, a global house of brands that emphasizes design-driven product, inclusive brand values, and omnichannel retail innovation.
Coach Hong Kong (Hk Sogo Causeway Bay) is hiring a Seasonal Sales Associate — part-time retail role delivering omni-channel luxury client service.
Role & Responsibilities
- Act as a front-line brand ambassador, delivering personalized, elevated service in accordance with Coach style and service standards.
- Build and maintain lasting client relationships through styling advice, product expertise and proactive follow-up to drive repeat purchases.
- Sell across channels using mobile POS, clienteling tools and social selling (including short-form video and live demos); capture client data and convert opportunities.
- Meet or exceed individual and store KPIs through cross-selling, upselling and execution of personal sales plans.
- Support daily store operations: process transactions (purchases, returns, exchanges, online pickups), manage inventory cycles, receive shipments and replenish stock.
- Maintain floor and stockroom presentation and execute visual merchandising and replenishment tasks to brand standards.
- Adhere to POS, cash wrap, asset protection and retail policies while assisting teammates across functional areas.
- Participate in brand training, inclusion initiatives and store projects; welcome feedback and adapt behaviours to business needs.
Qualifications
- Minimum 1+ year of sales experience; luxury retail experience strongly preferred.
- Proven ability to build client relationships and meet sales targets in a fast-paced retail environment.
- Proficiency with POS operation and basic computer devices (iPad/laptop) and comfort using mobile POS.
- Experience using clienteling tools, social selling platforms or live-stream shopping is preferred.
- Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
- Strong English language proficiency.
Skills
Experience
At least 1 year of retail sales experience; previous luxury or premium-brand retail experience preferred. Demonstrated track record of meeting sales targets and executing clienteling strategies.
Education
High school diploma or equivalent; vocational or further study in fashion/retail is a plus. A combination of education and relevant retail experience will be considered.
Workplace
The successful candidate will be located in Hong Kong, Hong Kong, China.
Culture
Coach combines contemporary fashion sensibility with a collaborative, client-centric retail culture. As part of the Tapestry family, the brand emphasizes inclusivity, professional development and omnichannel innovation, fostering a fast-paced environment where product knowledge and personal service are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Advisor (Seasonal)», «Sales Consultant — Luxury Retail», «Luxury Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.