- Location
- Grove City Pennsylvania USA
- Address
- 1911 Leesburg Road- Grove City Road, Suite 300, Grove City, PA 16127 View map
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $15–18.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house known for leather goods, accessories and ready-to-wear, operating globally as part of Tapestry, Inc. The brand combines contemporary design with artisanal craft and maintains a network of flagship stores, boutiques and wholesale partners worldwide.
Coach seeks a Temporary Sales Support Associate to support store operations and customer service at its Grove City location. The role encompasses cash wrap operations, inventory management, visual merchandising execution, and client engagement in a fast-paced luxury retail environment. The candidate will welcome clients with warmth, operate point-of-sale systems accurately, manage stockroom logistics, and maintain premium housekeeping standards while demonstrating the brand's core values of courage, creativity, and customer focus.
Role & Responsibilities
- Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance
- Serve as a brand ambassador internally and in the local market; support social media engagement
- Operate POS accurately, maintain cash wrap organization, and handle cash and media in compliance with policy
- Suggest add-on products, promote gift cards, and capture customer information where permitted
- Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness
- Manage stock levels, replenish sales floor, and execute visual merchandising updates
- Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed
- Maintain housekeeping standards and adhere to Loss Prevention guidelines
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom
Qualifications
- 1+ years of previous retail experience (cashier, stock, or sales experience)
- Preferably experience in a luxury retail service environment
- Current knowledge of fashion trends and competition in the marketplace
- Knowledge of cash register systems and basic computer skills
- Ability to use iPad, laptop, Mobile POS, and Internet
- Proficiency with walkie talkie systems
- Ability to read price and product release sheets
- Strong attention to detail and organizational skills
- Excellent communication and customer service skills
Skills
Experience
1+ years of previous retail experience (cashier, stock, or sales experience), preferably in a luxury retail service environment. A combination of education and experience will be considered.
Education
High school diploma or equivalent preferred; a combination of education and retail experience will be considered.
Workplace
This position is based in Grove City, Pennsylvania, USA, within easy reach of Pittsburgh.
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Compensation
The base compensation for this position ranges from USD 15 to USD 18.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach cultivates a polished, client-centric retail environment where craftsmanship and contemporary design are celebrated. Team members are expected to deliver elevated service, collaborate closely across store functions and represent the brand’s refined aesthetic in daily interactions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Associate», «Stock Associate», «Sales Floor Associate», «Customer Service Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.