Coach Seasonal Sales Assistant

Location
Employment Temporary
Seniority Entry-Level
Posted ✦ Today
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Coach in New York seeks a Temporary Sales Support Associate to assist store operations, client service and merchandising.

Overview

Coach is an American luxury fashion house known for leather goods, accessories and ready-to-wear, operating globally as part of Tapestry, Inc. The brand combines contemporary design with artisanal craft and maintains a network of flagship stores, boutiques and wholesale partners worldwide.

Role & Responsibilities

  • Deliver exceptional, client-focused service on the sales floor to uphold Coach’s luxury standards and drive conversions.
  • Support store sales associates by greeting clients, managing fitting rooms, and facilitating product selection and styling.
  • Operate the point-of-sale system to process transactions, returns and exchanges accurately and securely.
  • Maintain visual merchandising standards: restock displays, execute floor moves, and ensure product presentation aligns with brand directives.
  • Assist with inventory control activities including receiving shipments, restocking, cycle counts and reporting discrepancies.
  • Support clienteling initiatives by capturing client details and assisting with follow-up communications when required.
  • Participate in loss-prevention protocols and sustain a clean, organized, and secure selling environment.
  • Provide flexible coverage for peak periods, promotional events and team absences as directed by store management.

Qualifications

  • High school diploma or equivalent; further study in retail, fashion or merchandising advantageous.
  • Previous retail experience; prior experience with luxury or premium brands preferred.
  • Demonstrable customer service skills and a polished, professional demeanour appropriate for a luxury retail environment.
  • Availability to work flexible shifts including evenings, weekends and public holidays.
  • Legal authorization to work in the United States (if employed in the U.S.).
  • Reliable, punctual and able to remain on the sales floor for extended periods.

Skills

Clienteling and high-touch customer service Point-of-sale (POS) operation and cash handling Visual merchandising and stock replenishment Inventory control and basic stocktaking Clear verbal communication and active listening Teamwork and ability to follow store leadership direction Attention to detail and adherence to loss-prevention procedures Adaptability during peak and event-driven retail periods

Experience

Entry-level role; 0–2 years of retail experience is acceptable, with preference given to candidates who have worked for luxury or premium brands.

Education

High school diploma or equivalent; coursework or certificates in retail, visual merchandising or customer service are a plus.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.

Culture

Coach cultivates a polished, client-centric retail environment where craftsmanship and contemporary design are celebrated. Team members are expected to deliver elevated service, collaborate closely across store functions and represent the brand’s refined aesthetic in daily interactions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.