Coach Seasonal Sales Advisor
Coach in New York, NY seeks a Temporary Sales Associate to deliver luxury client service and support retail operations during a temporary assignment.
Overview
Coach is a contemporary American luxury house known for its leather goods and crafted accessories. As part of the Tapestry group, the brand blends New York heritage with modern design, operating globally through flagship stores, boutiques, and wholesale channels. Coach positions itself as a client-centric employer that emphasizes craftsmanship, product knowledge and career progression within a global luxury portfolio.
Role & Responsibilities
- Deliver exceptional, personalised service to clients that reflects Coach’s luxury positioning and clienteling standards.
- Achieve individual and store sales objectives through proactive outreach, product presentation and relationship building.
- Operate the point-of-sale system accurately, handle transactions, returns and exchanges, and maintain cash-handling integrity.
- Maintain visual merchandising standards and ensure the salesfloor, fitting rooms and inventory are presented to brand specifications.
- Support inventory control activities including receiving, restocking and basic loss-prevention practices.
- Participate in onboarding and product training; communicate client feedback and market trends to store management.
- Perform opening/closing duties and other store operations as scheduled for the temporary assignment.
Qualifications
- Proven ability to deliver high-calibre customer service in a retail or hospitality environment; luxury retail experience preferred.
- Strong verbal communication and interpersonal skills with a professional, polished appearance.
- Flexible availability including evenings, weekends and holiday periods typical of retail peak seasons.
- Basic numeracy and experience with POS systems and cash handling.
- Authorization to work in the country of employment.
Skills
Experience
Entry-level to 2 years of retail or customer-facing experience; prior experience in luxury or premium-brand environments is advantageous.
Education
High school diploma or equivalent; retail- or business-related post-secondary coursework is a plus.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.
Culture
Coach combines a fast-paced retail environment with a design-led, product-focused ethos rooted in New York sensibility. The workplace culture emphasizes client service excellence, hands-on training and the opportunity to develop within the wider Tapestry portfolio, with a focus on collaboration and respect for craftsmanship.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.