Coach Seasonal Retail Sales Assistant

Location
Employment Temporary
Seniority Entry-Level
Posted ✦ Today
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Coach in New York seeks a Temporary Sales Support Associate to assist client service, merchandising and store operations in a luxury retail setting.

Overview

Coach is an American luxury fashion house known for its leather goods, handbags and accessories, operating a global network of freestanding stores and wholesale partners. The brand is part of Tapestry, Inc., and is recognized for modern American craftsmanship, elevated customer service and a focus on accessible luxury.

Role & Responsibilities

  • Deliver attentive, personalized client service on the sales floor to drive conversion and foster long-term relationships with customers.
  • Support daily store operations including transactions, returns/exchanges, cash handling and point-of-sale accuracy.
  • Execute visual merchandising standards: replenish displays, ensure garment presentation, maintain shop floor and fitting-room standards.
  • Manage inventory tasks such as receiving, labeling, stock replenishment and cycle counts; assist with back-stock organization.
  • Assist store leadership with clienteling activities, appointment preparation, and follow-up communications to support sales targets.
  • Adhere to loss-prevention protocols and brand compliance, escalating exceptions to management as appropriate.
  • Work flexible shifts to cover peak periods, special events and seasonal demand; support ad hoc tasks as assigned by store management.

Qualifications

  • Previous retail or customer-facing experience, preferably within premium or luxury fashion brands.
  • Demonstrated ability to provide exemplary client service with polished interpersonal skills.
  • Basic numeracy and cash-handling accuracy; comfort operating point-of-sale systems and mobile devices.
  • Strong attention to detail, reliability and capacity to maintain visual merchandising standards.
  • Flexibility to work evenings, weekends and holidays as required by retail scheduling.
  • Legally authorized to work in the United States.

Skills

Clienteling Visual merchandising Cash handling Point-of-sale operations Inventory replenishment and stock control Loss prevention awareness Excellent verbal communication and interpersonal skills Ability to stand and move on the sales floor for extended periods

Experience

Entry-level role; 0–2 years of retail or customer-facing experience preferred, with prior exposure to luxury or premium retail environments considered an advantage.

Education

High school diploma or equivalent; vocational training in retail, hospitality or fashion is a plus.

Workplace

The role is situated in New York, New York, USA. There are currently 1.625 open positions in New York on Cerulean, with 1148 added recently. Within New York, Cerulean currently features 1.746 open roles, including 1169 recent additions. Across USA, Cerulean lists 3.480 open roles — 1337 of them newly added.

Culture

Coach emphasizes craftsmanship, elevated client experiences and an entrepreneurial retail culture. The working environment is fast-paced and team-oriented, valuing professionalism, attention to detail and a client-first mindset across its global store network.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.