Coach Sales Transactions Associate
Coach seeks a Cashier II in New York, NY — responsible for POS transactions, premium client service and maintaining store standards.
Overview
Coach is a globally recognized American luxury accessories brand and part of the Tapestry group. The brand is known for its leather craftsmanship, contemporary design, and elevated retail experience; as an employer it emphasizes client service, retail excellence and on-the-job development within a design-driven, customer-focused environment.
Role & Responsibilities
- Operate point-of-sale systems to process customer purchases, returns and exchanges with accuracy and speed.
- Deliver polished, personalized client service consistent with luxury retail standards and brand positioning.
- Perform accurate cash handling and end-of-day cash reconciliation; maintain transaction records and receipts.
- Support store presentation: maintain merchandising standards, replenish stock and ensure an immaculate sales floor.
- Follow loss-prevention, security and compliance procedures; report incidents and discrepancies promptly.
- Assist with opening and closing duties, inventory counts and ad-hoc store tasks to support smooth operations.
Qualifications
- Proven ability to deliver high-quality customer service in a retail environment.
- Demonstrable cash handling accuracy and familiarity with POS transactions.
- Availability to work flexible schedules including weekends, evenings and holiday periods.
- Strong attention to detail, numeracy and integrity in handling cash and sensitive customer information.
- Ability to stand for extended periods and perform light physical tasks associated with retail operations.
Skills
Experience
Typically 1–2 years of retail or cashier experience; prior experience in premium or luxury retail is preferred but not required.
Education
High school diploma or equivalent; additional retail training or coursework is advantageous.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.
Culture
Coach cultivates a design-led, client-centric retail culture that values craftsmanship, attentiveness and professional development. In-store teams are expected to combine polished service with commercial acumen, working in a collaborative environment that supports learning and internal progression.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.