Coach Sales Support Associate

Location
Employment Part-Time
Seniority Entry-Level
Compensation $15–18.50/hour
Department Retail & Boutique Operations
Industry Fashion, Apparel & Leather Goods
Posted Apr 5, 2026
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Coach is hiring a part-time Sales Support Associate in Wichita, Kansas — hourly pay $15.00–$18.50. Apply to join the Coach retail team.

Overview

Coach is a globally recognised American fashion house known for luxury handbags, leather goods and accessories, headquartered in New York and operating as part of the Tapestry portfolio. As a member of Tapestry, Coach combines craft-led product and contemporary design with a commitment to inclusion, employee development and marketplace innovation.

Role & Responsibilities

  • Greet clients warmly and provide personalised, professional assistance to drive conversion and brand loyalty.
  • Operate point-of-sale systems accurately; maintain an organised cash wrap and handle cash/media in compliance with company policy.
  • Support the sales floor through replenishment, executing visual merchandising updates and maintaining housekeeping standards.
  • Receive, process and organise incoming shipments and store transfers; report inventory discrepancies and maintain stockroom integrity.
  • Recommend add-on products and gift cards, capture customer information where permitted, and support social media engagement as a brand ambassador.
  • Adhere to Loss Prevention procedures and partner with colleagues and management to resolve customer requests or operational issues.
  • Perform physical tasks as required (lifting up to 50 lbs occasionally) and work a flexible schedule including nights, weekends and holidays.

Qualifications

  • Minimum of 1 year retail experience (cashier, stock, or sales experience); luxury retail experience preferred.
  • Familiarity with fashion trends and competitor marketplace dynamics.
  • Proficiency using POS systems, Mobile POS, iPad and basic laptop/internet tools.
  • Strong attention to detail, organisational skills and ability to multitask in a fast-paced environment.
  • Excellent verbal communication and customer service skills; strong English proficiency.
  • Ability to lift regularly up to 25 lbs and occasionally up to 50 lbs; able to bend, climb and manoeuvre on the sales floor and in the stockroom.

Skills

POS Mobile POS iPad laptop walkie talkie Cash handling Customer service Visual merchandising Stockroom management Loss prevention Social media engagement Multitasking

Experience

At least 1 year of retail experience; previous cashiering, stockroom or front-of-house retail roles are required. Prior experience in a luxury retail environment is preferred.

Education

High school diploma or equivalent; a combination of education and retail experience will be considered.

Workplace

This position is based in Wichita, Kansas, USA. Cerulean lists 3 open roles in Wichita. The broader Kansas area accounts for 9 active listings on Cerulean, 3 of which are new. In USA as a whole, Cerulean currently features 3.565 open positions, with 77 posted this week.

Compensation

The base compensation for this position ranges from USD 15 to USD 18.50 per hour.

Benefits

Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.

Culture

Coach fosters a creative, customer-centric retail culture rooted in New York heritage and guided by Tapestry's commitment to inclusion and employee development. The environment places a premium on collaboration, direct feedback and high standards of client service.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Services Associate», «Retail Support Associate», «Cash Wrap Associate», «Stockroom & Merchandising Associate», «Sales Floor Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.