Coach Sales Support Associate
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $15–21.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 16, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Temporary Sales Support Associate, Waipahu HI. Part-time retail role with $15–$21.75/hr base pay, benefits including medical, dental, and 401(k).
Role & Responsibilities
- Welcome clients with warmth and professionalism; anticipate customer needs and provide personalized assistance
- Serve as a brand ambassador internally and in the local market; support social media engagement initiatives
- Operate point-of-sale systems accurately, maintain cash wrap organization, and handle cash and payment media in compliance with store policy
- Suggest add-on products, promote gift cards, and capture customer information in accordance with brand guidelines
- Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness
- Manage stock levels, replenish sales floor merchandise, and execute visual merchandising updates
- Support sales floor activities, respond to customer requests confidently, and partner with team members and management as needed
- Maintain housekeeping standards throughout the store and adhere to all loss prevention guidelines
- Lift and maneuver merchandise (regularly up to 25 lbs., occasionally up to 50 lbs.) and perform duties requiring climbing, bending, and kneeling on the sales floor and in the stockroom
Qualifications
- One year or more of previous retail experience, including cashier, stock, or sales roles, preferably in a luxury retail service environment
- Current knowledge of fashion trends and competitive marketplace dynamics
- Proficiency with cash register systems and point-of-sale technology
- Basic computer skills including iPad, laptop, mobile POS, and internet navigation
- Ability to use walkie-talkie communication systems
- Competency in reading and interpreting price sheets and product release information
- Strong attention to detail and organizational capabilities
- Ability to multitask effectively in a fast-paced retail environment
- Excellent communication and customer service skills
- Demonstrated proficiency in English language communication
Skills
Experience
One or more years of previous retail experience in cashier, stock, or sales roles, preferably within a luxury retail service environment. A combination of equivalent education and experience will be considered.
Education
No specific formal educational requirement stated; a combination of retail experience and relevant training is acceptable.
Workplace
This position is based in Waipahu, Hawaii, USA, within easy reach of Honolulu.
Compensation
The base compensation for this position ranges from USD 15 to USD 21.75 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid Paternity and Maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Associate», «Sales Associate», «Store Operations Associate», «Customer Service Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.