Coach Sales Support Associate (Temporary)

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Location
New YorkNew YorkUSA
Employment
Temporary
Seniority
Entry-Level
Posted
Apr 1, 2026

About Coach

Coach is an American luxury accessories and lifestyle brand renowned for its leather goods, contemporary craftsmanship and global retail presence. As part of Tapestry, Inc., Coach operates an international network of boutiques and department store concessions and emphasizes elevated client service, design-led product and a multi-channel retail strategy.

Coach in New York seeks a Temporary Sales Support Associate to assist store operations, merchandising and client service.

Role & Responsibilities

  • Provide attentive, high-quality client service on the sales floor, responding to customer enquiries and supporting the closing of sales.
  • Process transactions accurately using the store POS and handle cash, card and return procedures in accordance with policy.
  • Support visual merchandising standards and execute floor moves, merchandising resets and product presentation to brand guidelines.
  • Manage stockroom operations including receiving, unpacking, tagging, replenishment and stock rotation to maintain inventory flow.
  • Assist with inventory counts, reconciliation and basic loss-prevention procedures.
  • Maintain store housekeeping and presentation standards, ensuring stockrooms and sales areas meet brand expectations.
  • Support store events, clienteling outreach and appointment service as required during peak trading or promotional periods.

Qualifications

  • Proven customer-service orientation with polished interpersonal skills and a luxury retail mindset.
  • Reliable, flexible availability to cover shifts, weekends and peak periods; able to work a variable schedule.
  • Basic numeracy and experience with cash handling and point-of-sale transactions.
  • Strong attention to detail, ability to follow visual merchandising directives and maintain presentation standards.
  • Right to work in the hiring country and ability to stand for prolonged periods; physical ability to handle stock.

Skills

Clienteling Cash handling Point-of-sale (POS) transactions Visual merchandising Stock replenishment and inventory management Customer service and relationship building

Experience

Entry-level role; retail or luxury sales support experience preferred but not required. Candidates with 0–2 years of customer-facing retail experience will be considered.

Education

High school diploma or equivalent preferred.

Workplace

The successful candidate will be located in New York, New York, USA.

Culture

Coach cultivates a service-centric retail culture that blends contemporary design with heritage craftsmanship. The workplace prioritizes client relationships, collaborative teamwork and professional development within a fast-paced, customer-facing environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Support Associate», «Temporary Sales Associate», «Store Operations Assistant», «Client Service Associate», «Retail Support Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.