Coach Sales Support Associate (Temporary)
Coach in New York seeks a Temporary Sales Support Associate to assist store operations, merchandising and client service.
Overview
Coach is an American luxury accessories and lifestyle brand renowned for its leather goods, contemporary craftsmanship and global retail presence. As part of Tapestry, Inc., Coach operates an international network of boutiques and department store concessions and emphasizes elevated client service, design-led product and a multi-channel retail strategy.
Role & Responsibilities
- Provide attentive, high-quality client service on the sales floor, responding to customer enquiries and supporting the closing of sales.
- Process transactions accurately using the store POS and handle cash, card and return procedures in accordance with policy.
- Support visual merchandising standards and execute floor moves, merchandising resets and product presentation to brand guidelines.
- Manage stockroom operations including receiving, unpacking, tagging, replenishment and stock rotation to maintain inventory flow.
- Assist with inventory counts, reconciliation and basic loss-prevention procedures.
- Maintain store housekeeping and presentation standards, ensuring stockrooms and sales areas meet brand expectations.
- Support store events, clienteling outreach and appointment service as required during peak trading or promotional periods.
Qualifications
- Proven customer-service orientation with polished interpersonal skills and a luxury retail mindset.
- Reliable, flexible availability to cover shifts, weekends and peak periods; able to work a variable schedule.
- Basic numeracy and experience with cash handling and point-of-sale transactions.
- Strong attention to detail, ability to follow visual merchandising directives and maintain presentation standards.
- Right to work in the hiring country and ability to stand for prolonged periods; physical ability to handle stock.
Skills
Experience
Entry-level role; retail or luxury sales support experience preferred but not required. Candidates with 0–2 years of customer-facing retail experience will be considered.
Education
High school diploma or equivalent preferred.
Workplace
The successful candidate will be located in New York, New York, USA. 1.625 luxury roles are listed in New York on Cerulean, 1148 posted in the last 48 hours. Across the New York region, Cerulean lists 1.746 open positions — 1169 listed in the past two days. Cerulean currently advertises 3.480 open roles in USA, including 1337 added in the last 48 hours.
Culture
Coach cultivates a service-centric retail culture that blends contemporary design with heritage craftsmanship. The workplace prioritizes client relationships, collaborative teamwork and professional development within a fast-paced, customer-facing environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.