Coach Sales Support Associate

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Location
TemeculaCaliforniaUSA
Employment
Part-Time
Seniority
Entry-Level
Compensation
$15–21.75/hour
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Apr 22, 2026

About Coach

Coach is a globally recognised American fashion house within the Tapestry portfolio, known for leather goods and ready-to-wear rooted in New York design sensibilities. As part of Tapestry, Coach combines heritage craftsmanship with contemporary creative direction and an inclusive, market-focused retail network.

Coach (Tapestry) in Temecula, CA seeks a part-time Sales Support Associate to manage POS, stockroom and client service.

Role & Responsibilities

  • Deliver warm, professional client service at the cash wrap and on the sales floor; anticipate needs and provide personalised assistance.
  • Operate point-of-sale systems accurately, manage cash/media, and maintain an organised cash wrap in compliance with company policy.
  • Receive, process and organise shipments and transfers; report inventory discrepancies and maintain stockroom cleanliness and order.
  • Replenish sales floor stock, execute visual merchandising updates and support planogram or fixture changes as directed.
  • Promote ancillary sales including add-on products and gift cards; capture customer information where permitted and support store social engagement.
  • Support loss prevention and housekeeping standards; respond to customer requests and partner with colleagues and management to resolve issues.

Qualifications

  • Minimum of 1 year retail experience (cashier, stock or sales experience); luxury retail experience preferred; a combination of education and experience will be considered.
  • Familiarity with cash register/POS systems and basic computer proficiency (iPad, laptop, Mobile POS, internet).
  • Strong attention to detail, organisational ability and capacity to multitask in a high-volume retail environment.
  • Excellent verbal communication and customer service skills; strong English proficiency required.
  • Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
  • Ability to lift regularly at least 25 lbs and occasionally up to 50 lbs; ability to climb, bend, kneel and navigate sales floor and stockroom.

Skills

iPad Mobile POS laptop cash register systems walkie talkie Internet cash handling visual merchandising loss prevention stockroom management customer service inventory receiving

Experience

At least one year of prior retail experience is required, ideally including cashiering, stockroom duties or sales within a luxury retail environment. A combination of relevant education and experience will be considered.

Education

High school diploma or equivalent preferred; formal retail or customer service training is an asset.

Workplace

The successful candidate will be located in Temecula, California, USA, with easy access to San Diego.

Compensation

The base compensation for this position ranges from USD 15 to USD 21.75 per hour.

Benefits

Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.

Culture

Coach operates within the Tapestry group and emphasises creativity, inclusivity and craftsmanship across its global retail footprint. The brand prioritises client-centric retail experiences and collaborative team dynamics, encouraging direct feedback, continual learning and adaptability in a fast-paced environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Support Specialist», «Client Services Associate», «Retail Operations Associate», «Cash Wrap Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.