Coach Sales Support Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 28, 2026
About Coach
Coach is a global fashion house founded in New York in 1941, celebrated for its accessible luxury handbags, leather goods, and fashion accessories. As a flagship brand within the Tapestry portfolio—a conglomerate encompassing Coach, Kate Spade, and Stuart Weitzman—Coach operates as part of a globally distributed house of brands committed to innovation, inclusivity, and design excellence. The company combines American heritage craftsmanship with contemporary design sensibility under the creative direction of Stuart Vevers.
Coach Sales Support Associate, Taichung, Taiwan – part-time retail role with POS and customer service responsibilities.
Role & Responsibilities
- Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance
- Serve as brand ambassador internally and in the local market; support social media engagement
- Operate POS systems accurately, maintain cash wrap organization, and handle cash and media in compliance with policy
- Suggest add-on products, promote gift cards, and capture customer information where permitted
- Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness
- Manage stock levels, replenish sales floor inventory, and execute visual merchandising updates
- Support sales floor activities, respond to customer requests confidently, and partner with team members or management as needed
- Maintain housekeeping standards and adhere to Loss Prevention guidelines
Qualifications
- Minimum 1+ years of previous retail experience (cashier, stock, or sales roles), preferably in a luxury retail service environment
- Current knowledge of fashion trends and competitive marketplace awareness
- Proficiency with cash register systems and basic computer skills including iPad, laptop, and Mobile POS
- Strong attention to detail and organizational abilities
- Ability to multitask effectively in a fast-paced environment
- Excellent communication and customer service skills
- Strong English language proficiency
Skills
Experience
Minimum 1 year of previous retail experience, such as cashier operations, stock management, or sales roles, preferably within a luxury retail service environment. A combination of relevant education and professional experience will be considered favorably.
Education
No formal educational requirement specified; retail experience and demonstrated competency in customer service and operational tasks are prioritized.
Workplace
The successful candidate will be located in Taichung, Taichung, Taiwan.
Culture
Coach fosters an inclusive and courageous workplace culture rooted in its hometown spirit, where team members are empowered to bring their authentic selves to work. The brand emphasizes exceptional customer service, collaborative teamwork, and a commitment to creating beautiful, lasting products. As part of Tapestry, employees benefit from a corporate environment devoted to equity, diversity, and sustained innovation across a portfolio of distinguished fashion houses.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Store Operations Associate», «Sales Floor Associate», «Retail Support Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.