Coach Sales Support Associate

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Location
Employment Full-time
Seniority Entry-Level
Posted Jan 17, 2026

Join Coach in Skokie, IL as a Sales Support Associate, contributing to a dynamic retail environment. Enhance customer experiences and support merchandising efforts in this exciting role.

Overview

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. conglomerate, which also includes other prestigious brands such as Kate Spade and Stuart Weitzman. As an employer, Coach is committed to fostering an inclusive and dynamic work environment that encourages creativity and innovation, offering employees the opportunity to grow within a globally recognized brand.

Role & Responsibilities

  • Assist the sales team in achieving store sales goals by providing exceptional customer service.
  • Maintain the organization and cleanliness of the sales floor and stockroom.
  • Support merchandising efforts by ensuring products are displayed according to company standards.
  • Handle customer inquiries and provide information about products and services.
  • Process transactions accurately and efficiently.

Qualifications

  • Previous experience in a retail environment preferred.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Attention to detail and organizational skills.

Skills

Customer service excellence Effective communication Team collaboration Merchandising Time management

Experience

At least 1 year of experience in a retail or sales support role is preferred.

Education

High school diploma or equivalent.

Workplace

The role is situated in Skokie, Illinois, USA — conveniently close to Chicago. There are currently 2 open positions in Skokie on Cerulean. Within Illinois, Cerulean currently features 44 open roles. Across USA, Cerulean lists 2.194 open roles — 69 of them newly added.

Benefits

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement.

Culture

Coach prides itself on a culture that values diversity, inclusivity, and a commitment to sustainability. Employees are encouraged to bring their authentic selves to work, contributing to a vibrant and innovative atmosphere.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.