Coach Sales Support Associate
- Location
- San Antonio Texas USA
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 28, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach seeks a Temporary Sales Support Associate to deliver exceptional customer service and operational excellence at its La Cantera retail location in San Antonio, Texas. This role encompasses cashier operations, inventory management, stockroom organization, and sales floor support, requiring a detail-oriented professional capable of maintaining brand standards while working a flexible retail schedule including evenings, weekends, and peak seasons.
Role & Responsibilities
- Welcome and assist clients with warmth and professionalism, anticipating needs and providing personalized service
- Operate POS systems accurately, maintain cash wrap organization, and handle cash and media in full compliance with company policy
- Process shipments and transfers, report discrepancies, and maintain stockroom cleanliness and organization
- Replenish sales floor inventory, execute visual merchandising updates, and manage stock levels
- Suggest add-on products, promote gift cards, and capture customer information in accordance with policy
- Serve as a brand ambassador internally and externally; support social media engagement initiatives
- Support sales floor activities, respond to customer requests, and partner with team members and management as required
- Maintain housekeeping standards throughout the store and adhere to Loss Prevention guidelines
- Lift and maneuver merchandise regularly (up to 25 lbs. regularly; up to 50 lbs. occasionally); climb, bend, and kneel as needed
Qualifications
- Minimum one year of previous retail experience (cashier, stock, or sales background preferred)
- Experience in a luxury retail service environment preferred
- Current knowledge of fashion trends and marketplace competition
- Proficiency with cash register systems and basic computer skills
- Ability to operate iPad, laptop, Mobile POS systems, and internet applications
- Ability to use walkie-talkie and interpret price and product release sheets
- Strong attention to detail and exceptional organizational skills
- Ability to multitask effectively in a fast-paced retail environment
- Excellent communication and customer service skills
Skills
Experience
Minimum one year of retail experience, preferably in a luxury retail service environment. Experience in cashier operations, stock management, or direct sales is advantageous. A combination of relevant education and hands-on retail experience will be considered.
Education
High school diploma or equivalent preferred; no specific formal education mandate stated.
Workplace
This position is based in San Antonio, Texas, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k) plan, paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Sales Floor Associate», «Customer Service Associate», «Stock Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.