Coach Sales Support Associate
- Location
- Saint AugustineFloridaUSA
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 16, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Support Associate, part-time temporary role in Saint Augustine, Florida. $15–$19.50/hr, retail support with POS, inventory, and customer service duties.
Role & Responsibilities
- Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance
- Serve as a brand ambassador internally and in the local market; support social media engagement
- Operate POS accurately, maintain cash wrap organization, and handle cash and media in compliance with policy
- Suggest add-on products, promote gift cards, and capture customer information where permitted
- Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness
- Manage stock levels, replenish sales floor, and execute visual merchandising updates
- Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed
- Maintain housekeeping standards and adhere to Loss Prevention guidelines
- Lift and maneuver items weighing up to 25 lbs regularly and occasionally up to 50 lbs; climb, bend, kneel, and navigate sales floor and stockroom as required
Qualifications
- One or more years of previous retail experience (cashier, stock, sales, or equivalent), preferably in luxury retail
- Current knowledge of fashion trends and competitive marketplace positioning
- Proficiency with cash register systems, POS technology, and mobile devices (iPad, laptop, Mobile POS)
- Ability to read price sheets, product release information, and communicate via walkie talkie
- Strong attention to detail and organizational capabilities
- Ability to multitask effectively in a fast-paced retail environment
- Excellent communication and customer service skills
- Strong English language proficiency
Skills
Experience
One or more years of previous retail experience (cashier, stock, sales, or similar role), preferably in a luxury retail service environment. A combination of retail education and practical experience will be considered.
Education
No specific educational requirements mentioned; a combination of retail education and experience is acceptable.
Workplace
This position is based in Saint Augustine, Florida, USA, within easy reach of Jacksonville.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Support Associate», «Sales Floor Associate», «Cashier and Stock Associate», «Point of Sale Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.