Coach Sales Support Associate

Reno Nevada USA

Location
Reno Nevada USA
Address
5425 Meadowood Mall Circle, Space C107A, Reno, NV 89502 View map
Employment
Temporary
Seniority
Entry-Level
Compensation
$15–19.50/hour
Posted
Sep 19, 2026

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

Coach, a globally recognized fashion house founded in New York in 1941, seeks a Temporary Sales Support Associate to join its Meadowood Mall location in Reno. This role is integral to store operations, requiring direct attention to brand commitment while servicing customers through efficient cash wrap interactions, well-maintained sales floor presentation, and accurate product flow from receipt through point of sale. The successful candidate will welcome clients warmly, operate POS systems, manage stockroom operations, and maintain visual merchandising standards in a fast-paced retail environment.

Role & Responsibilities

  • Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance
  • Serve as a brand ambassador internally and in the local market; support social media engagement
  • Operate POS accurately, maintain cash wrap organization, and handle cash and media in compliance with policy
  • Suggest add-on products, promote gift cards, and capture customer information where permitted
  • Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness
  • Manage stock levels, replenish sales floor, and execute visual merchandising updates
  • Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed
  • Maintain housekeeping standards and adhere to Loss Prevention guidelines

Qualifications

  • 1+ years of previous retail experience (cashier, stock, sales experience, or equivalent), preferably in a luxury retail service environment
  • Current knowledge of fashion trends and competition in the marketplace
  • Knowledge of cash register systems and basic computer skills, including iPad, laptop, Mobile POS, and Internet proficiency
  • Ability to utilize walkie talkie and read price and product release sheets
  • Strong attention to detail and organizational skills
  • Ability to multitask in a fast-paced environment
  • Excellent communication and customer service skills
  • Strong English language proficiency
  • Ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), climb, bend, kneel, and maneuver sales floor and stockroom

Skills

Point of Sale (POS) systems Mobile POS iPad Cash handling Visual merchandising Inventory management Customer service Multitasking Basic computer skills

Experience

1+ years of previous retail experience (cashier, stock, or sales roles); experience in a luxury retail service environment is preferred. A combination of education and related experience will be considered.

Education

No specific formal education requirement stated; a combination of education and retail experience will be considered.

Workplace

The successful candidate will be located in Reno, Nevada, USA.

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Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(k), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Associate», «Sales Associate», «Stock Associate», «Customer Service Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Coach

Coach Sales Support Associate

Reno, USA

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