Coach Sales Support Associate

Location
Employment Full-time
Seniority Entry-Level
Posted Mar 8, 2026

Join Coach in Petaluma, CA as a Sales Support Associate, enhancing customer experiences and maintaining store operations. Competitive hourly pay and benefits.

Overview

Coach is a renowned global fashion house, part of the Tapestry portfolio, known for its commitment to craftsmanship and innovation. With a rich heritage rooted in New York City, Coach combines modern luxury with a distinctive American style, offering a dynamic workplace that values creativity and inclusivity.

Role & Responsibilities

  • Greet customers warmly and engage in genuine interactions at the cash wrap.
  • Maintain accuracy and organization in operating POS systems.
  • Receive and process shipments and transfers according to company standards.
  • Ensure the sales floor is replenished and visually appealing.
  • Communicate effectively with customers regarding product features and availability.
  • Participate in inventory counts and maintain loss prevention standards.

Qualifications

  • 1-3 years of retail experience, preferably in luxury retail.
  • High school diploma or equivalent; college degree preferred.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.

Skills

Knowledge of cash register systems Basic computer skills Mobile POS Internet usage Walkie talkie operation

Experience

1-3 years of previous retail experience, preferably in a luxury retail environment.

Education

High school diploma or equivalent; college degree preferred.

Workplace

The successful candidate will be located in Petaluma, California, USA, with easy access to Santa Rosa. 3 luxury roles are listed in Petaluma on Cerulean. Across the California region, Cerulean lists 356 open positions — 12 listed in the past two days. Cerulean currently advertises 2.262 open roles in USA, including 71 added in the last 48 hours.

Compensation

$17.50 to $19.50 Hourly

Benefits

Health benefits (medical, dental, vision), life insurance, disability insurance, 401(k) savings plan, paid time off, product discounts, incentive compensation.

Culture

Coach fosters a culture of creativity and inclusivity, encouraging employees to express their individuality while contributing to the brand's legacy of craftsmanship and innovation. The company values diversity and offers a supportive environment where employees can thrive.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.