- Location
- Route 4 and 17, Unit 1-16 (View map)Paramus, NJ 07652USA
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $15–21.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
This Temporary Sales Support Associate position is integral to store operations, delivering exceptional customer service at the cash wrap while maintaining an organized, well-presented sales floor. The role encompasses cash handling, inventory management, shipment processing, and visual merchandising support, requiring attention to detail and the ability to multitask in a fast-paced luxury retail environment.
Role & Responsibilities
- Welcome clients with warmth and professionalism, anticipating their needs and providing personalized assistance throughout their shopping experience
- Operate the point-of-sale system accurately, maintain cash wrap organization, and handle cash and media in compliance with company policy
- Serve as a brand ambassador internally and in the local market, supporting social media engagement initiatives
- Suggest add-on products, promote gift cards, and capture customer information in compliance with privacy guidelines
- Receive, process, and organize shipments and transfers, reporting any discrepancies and maintaining stockroom cleanliness standards
- Manage inventory stock levels, replenish the sales floor with merchandise, and execute visual merchandising updates as directed
- Support all sales floor activities, respond to customer requests confidently, and partner with team members or management when assistance is needed
- Maintain high housekeeping standards throughout the store and adhere to Loss Prevention guidelines
Qualifications
- One or more years of previous retail experience, including cashier, stock, or sales roles, preferably in a luxury retail service environment
- Current knowledge of fashion trends and competitive landscape within the marketplace
- Proficiency with cash register systems and basic computer skills, including iPad, laptop, mobile POS, and internet navigation
- Ability to operate walkie-talkie systems and interpret price and product release sheets
- Strong attention to detail and exceptional organizational skills
- Capacity to multitask effectively in a fast-paced retail environment
- Excellent verbal and written communication skills
- Strong English language proficiency
- Physical ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel, and navigate the sales floor and stockroom
Skills
Experience
One or more years of previous retail experience, including cashier, stock, or sales responsibilities, preferably within a luxury retail environment. A combination of relevant education and professional experience will be considered.
Education
High school diploma or equivalent preferred; a combination of education and retail experience will be considered.
Workplace
This position is based in Paramus, New Jersey, USA, within easy reach of New York.
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Compensation
The base compensation for this position ranges from USD 15 to USD 21.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Support Associate», «Sales Floor Associate», «Cashier and Stock Associate», «Retail Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.