Coach Sales Support Associate
Coach — Merrimack, NH: Sales Support Associate (Cashier). Hourly pay $15.00–$17.75. Provide POS, stockroom and sales-floor support for a luxury retail team.
Overview
Coach is a global luxury fashion house with roots in New York and a reputation for craftsmanship and accessible luxury. The brand is part of Tapestry, Inc., a global house of fashion brands; as an employer Coach emphasizes creativity, customer-centric retail standards and inclusive workplace practices within a fast-paced retail environment.
Role & Responsibilities
- Operate the cash wrap and point-of-sale with accuracy and professionalism; greet customers, capture contact information where permitted, process transactions, and promote add-ons and gift cards.
- Maintain an organized, clean and secure cash wrap; follow Coach cash-handling and POS media policies to ensure loss-prevention compliance.
- Receive, scan and process incoming shipments and transfers; verify carton and store data, report discrepancies to Store Management, and process stock according to Coach standards and timeframes.
- Manage stockroom organization and back-of-house inventory ownership; execute cycle counts and participate in scheduled physical inventories.
- Replenish assigned sales-floor zones; respond to sell-through, execute visual merchandising adjustments, and support sales-floor activities as directed.
- Communicate product information (price points, features, color and availability) to customers and partners; uphold housekeeping and brand presentation standards.
- Support loss-prevention protocols and maintain safety standards while performing manual handling tasks.
Qualifications
- 1–3 years of retail experience (cashier, stockroom or sales), preferably in a luxury retail environment.
- High school diploma or equivalent required; college degree preferred.
- Demonstrated customer service capability with strong interpersonal and communication skills.
- Ability to work a flexible retail schedule including nights, weekends, holidays and peak sales periods.
- Physical ability to bend, kneel and frequently lift up to 25 lbs; occasional lifting of cartons up to 50 lbs.
Skills
Experience
1–3 years of prior retail experience, ideally including cashier/stockroom responsibilities and exposure to a luxury or premium retail environment.
Education
High school diploma or equivalent required; college degree preferred.
Workplace
This position is based in Merrimack, New Hampshire, USA, within easy reach of Manchester. Cerulean lists 7 open roles in Merrimack. The broader New Hampshire area accounts for 8 active listings on Cerulean. In USA as a whole, Cerulean currently features 2.232 open positions, with 74 posted this week.
Compensation
The base compensation for this position ranges from USD 15 to USD 17.75 per hour.
Benefits
Health benefits (medical, dental, vision); life and disability insurance; 401(k) savings plan eligibility; paid time off; employee discounts; incentive compensation.
Culture
Coach combines New York heritage with a modern, inclusive retail culture focused on creativity and customer experience. As part of the Tapestry family, the brand emphasizes collaboration, development and high standards in-store while encouraging direct feedback and continuous learning.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.