Coach Sales Support Associate

Employment Full-time
Seniority Entry-Level
Posted Jan 1, 2026

Join Coach in Mashantucket, CT as a Sales Support Associate. Enhance customer experiences and support retail operations in a dynamic luxury fashion environment.

Overview

Coach, a renowned leader in luxury fashion and accessories, is part of the Tapestry, Inc. family, a global house of brands that includes Kate Spade and Stuart Weitzman. Coach is celebrated for its craftsmanship and innovative design, offering a wide range of products that embody a unique combination of heritage and modernity. As an employer, Coach is committed to fostering a diverse and inclusive workplace, encouraging creativity and collaboration among its employees.

Role & Responsibilities

  • Provide exceptional customer service and support to enhance the shopping experience.
  • Assist in the execution of merchandising and operational tasks to maintain store standards.
  • Collaborate with team members to achieve sales goals and objectives.
  • Support the sales team by managing inventory and replenishment processes.
  • Engage with customers to promote brand loyalty and awareness.

Qualifications

  • Previous experience in a retail or sales support role preferred.
  • Strong interpersonal and communication skills.
  • Ability to work in a fast-paced environment.

Skills

Customer service excellence Merchandising acumen Effective communication Team collaboration Inventory management

Experience

A minimum of 1-2 years of experience in retail sales or a related field is preferred.

Education

High school diploma or equivalent required.

Workplace

The role is situated in Mashantucket, Connecticut, USA. There are currently 5 open positions in Mashantucket on Cerulean. Within Connecticut, Cerulean currently features 18 open roles. Across USA, Cerulean lists 2.262 open roles — 71 of them newly added.

Benefits

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement.

Culture

Coach fosters a dynamic and inclusive culture that values diversity, creativity, and collaboration. The company emphasizes personal growth and development, offering employees a supportive environment to thrive and excel.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.