Coach Sales Support Associate

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Location
MaasmechelenLimburgBelgium
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Apr 2, 2026

About Coach

Coach is a global luxury fashion house known for leather goods, handbags, accessories and ready‑to‑wear. The brand operates within the Tapestry portfolio, which brings together multiple lifestyle labels and emphasizes design-led product, inclusive consumer experiences and international retail operations.

Coach (Maasmechelen, Belgium) seeks a part‑time Sales Support Associate to manage POS, stockroom and client service at Coach Maasmechelen Outlet.

Role & Responsibilities

  • Deliver warm, professional client welcomes and personalised service at the cash wrap and on the sales floor.
  • Operate POS and Mobile POS systems accurately; manage cash/media in strict compliance with company policy.
  • Receive, process and organise incoming shipments and store transfers; report discrepancies and maintain stockroom standards.
  • Monitor and replenish sales‑floor inventory; execute visual merchandising updates and housekeeping standards.
  • Proactively suggest add‑on products, promote gift cards and capture customer data where permitted.
  • Support social engagement and act as a local brand ambassador; assist colleagues and management to resolve customer requests.
  • Adhere to Loss Prevention procedures and maintain accurate recordkeeping for transactions and stock movements.

Qualifications

  • Minimum 1 year retail experience (cashier, stock or sales); experience in a luxury retail environment preferred; combinations of education and experience considered.
  • Current knowledge of fashion trends and competitive landscape.
  • Demonstrable cash‑handling competence and familiarity with POS/register systems.
  • Strong attention to detail, organisational ability and capacity to multitask in a high‑traffic retail environment.
  • Excellent verbal communication and customer service skills.
  • Fluent English (required for EU location).

Skills

POS Mobile POS iPad cash register systems walkie talkie visual merchandising cash handling

Experience

At least 1 year of prior retail experience, ideally in a premium or luxury retail setting, with exposure to cashiering, stock management and customer service.

Education

Secondary education or equivalent; combinations of education and relevant retail experience will be considered.

Workplace

The role is situated in Maasmechelen, Limburg, Belgium — conveniently close to Maastricht.

Benefits

Inclusive workplace and social events; internal mobility and career progression; 1 paid volunteering day per year; Learning & Development via Ambassador Programme; employee resource groups and regional inclusion councils; attractive employee discount; incentive programme.

Culture

Coach fosters a creative, inclusive and consumer‑centric retail culture that emphasises collaboration, diversity and internal development. The brand values direct feedback, agility and a customer‑first mindset across store teams.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Support», «Client Sales Associate», «Cash‑Wrap Associate», «Stock & Visual Merchandising Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.