Coach Sales Support Associate
Coach (Maasmechelen, Belgium) seeks a part‑time Sales Support Associate to manage POS, stockroom and client service at Coach Maasmechelen Outlet.
Overview
Coach is a global luxury fashion house known for leather goods, handbags, accessories and ready‑to‑wear. The brand operates within the Tapestry portfolio, which brings together multiple lifestyle labels and emphasizes design-led product, inclusive consumer experiences and international retail operations.
Role & Responsibilities
- Deliver warm, professional client welcomes and personalised service at the cash wrap and on the sales floor.
- Operate POS and Mobile POS systems accurately; manage cash/media in strict compliance with company policy.
- Receive, process and organise incoming shipments and store transfers; report discrepancies and maintain stockroom standards.
- Monitor and replenish sales‑floor inventory; execute visual merchandising updates and housekeeping standards.
- Proactively suggest add‑on products, promote gift cards and capture customer data where permitted.
- Support social engagement and act as a local brand ambassador; assist colleagues and management to resolve customer requests.
- Adhere to Loss Prevention procedures and maintain accurate recordkeeping for transactions and stock movements.
Qualifications
- Minimum 1 year retail experience (cashier, stock or sales); experience in a luxury retail environment preferred; combinations of education and experience considered.
- Current knowledge of fashion trends and competitive landscape.
- Demonstrable cash‑handling competence and familiarity with POS/register systems.
- Strong attention to detail, organisational ability and capacity to multitask in a high‑traffic retail environment.
- Excellent verbal communication and customer service skills.
- Fluent English (required for EU location).
Skills
Experience
At least 1 year of prior retail experience, ideally in a premium or luxury retail setting, with exposure to cashiering, stock management and customer service.
Education
Secondary education or equivalent; combinations of education and relevant retail experience will be considered.
Workplace
The role is situated in Maasmechelen, Limburg, Belgium — conveniently close to Maastricht. Across Belgium, Cerulean lists 68 open roles — 3 of them newly added.
Benefits
Inclusive workplace and social events; internal mobility and career progression; 1 paid volunteering day per year; Learning & Development via Ambassador Programme; employee resource groups and regional inclusion councils; attractive employee discount; incentive programme.
Culture
Coach fosters a creative, inclusive and consumer‑centric retail culture that emphasises collaboration, diversity and internal development. The brand values direct feedback, agility and a customer‑first mindset across store teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.