Coach Sales Support Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–21.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 3, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Support Associate II, part-time retail role in Lone Tree, CO with $15–$21.75/hr and full benefits including health insurance and paid leave.
Role & Responsibilities
- Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance throughout the shopping experience
- Serve as a brand ambassador internally and externally; actively support social media engagement and community presence
- Operate POS systems accurately, maintain cash wrap organization, and handle cash and payment media in full compliance with company policy
- Suggest complementary products, promote gift cards, and capture customer information in accordance with data collection guidelines
- Receive, process, and organize incoming shipments and transfers; identify and report discrepancies and maintain stockroom cleanliness and organization
- Monitor and manage stock levels, replenish merchandise on the sales floor, and execute visual merchandising updates and seasonal displays
- Support broader sales floor activities, respond to customer inquiries confidently, and collaborate with team members and management as needed
- Maintain housekeeping standards throughout the store and adhere strictly to Loss Prevention and security guidelines
Qualifications
- Minimum one year of prior retail experience, including cashier, stock, or sales roles, preferably in a luxury retail service environment; combination of relevant education and experience considered
- Current knowledge of fashion trends and competitive landscape in the marketplace
- Proficiency with cash register systems and basic computer skills, including iPad/laptop operation, Mobile POS systems, Internet navigation, and two-way radio communication
- Ability to read and interpret price sheets, product release documentation, and inventory records
- Strong attention to detail and excellent organizational skills in a high-volume environment
- Capability to multitask effectively in a fast-paced retail setting
- Excellent verbal and written communication and customer service skills
- Strong English language proficiency
- Physical capability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), and to climb, bend, kneel, and navigate sales floor and stockroom areas
Skills
Experience
Minimum one year of previous retail experience in a customer-facing or stockroom capacity, preferably within luxury retail. Sales, cashier, or stock-related roles form the foundation for this position. Familiarity with fashion retail operations and seasonal retail cycles is advantageous.
Education
High school diploma or equivalent; no formal post-secondary education required. A combination of relevant retail experience and educational background will be evaluated.
Workplace
This position is based in Lone Tree, Colorado, USA, within easy reach of Denver.
Compensation
The base compensation for this position ranges from USD 15 to USD 21.75 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Associate», «Stock and Customer Support Associate», «Sales Floor Associate», «Store Support Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.