Coach Sales Support Associate

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Location
IndianapolisIndianaUSA
Employment
Part-Time
Seniority
Entry-Level
Compensation
$15–19.50/hour
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Apr 13, 2026

About Coach

Coach is an internationally recognised fashion house renowned for its leather goods and accessible-luxury aesthetic, headquartered with roots in New York. The brand is part of the Tapestry portfolio, a global house of fashion brands; it emphasizes craftsmanship, contemporary design, and market-forward retail experiences.

Coach seeks a part-time Sales Support Associate in Indianapolis, IN — support POS, stockroom operations and client service for a leading fashion house.

Role & Responsibilities

  • Greet clients with professionalism and deliver personalised, attentive service at the cash wrap and on the sales floor.
  • Operate point-of-sale (POS) systems accurately; manage cash/media, maintain cash wrap organisation, and follow cash-handling policies.
  • Receive, process, and organise incoming shipments and transfers; report inventory discrepancies and maintain an orderly stockroom.
  • Monitor and replenish sales-floor stock; execute visual merchandising updates and maintain housekeeping standards.
  • Suggest add-on products, promote gift cards, and capture customer information where permitted to support sales and CRM objectives.
  • Support store loss-prevention protocols and assist the team during peak periods, high-traffic days and promotional events.
  • Represent the brand in the local market and support social media engagement as required.

Qualifications

  • Minimum of 1 year retail experience (cashier, stock, or sales); luxury retail experience preferred. Combination of education and experience will be considered.
  • Proficiency with cash register systems, Mobile POS, iPad/laptop use and basic internet applications.
  • Strong attention to detail, organisational skills and ability to multitask in a high-volume retail environment.
  • Excellent interpersonal and customer service communication skills; strong English language proficiency.
  • Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
  • Ability to lift at least 25 lbs regularly (occasionally up to 50 lbs), and to climb, bend, kneel and manoeuvre across sales floor and stockroom.

Skills

cash register systems Mobile POS iPad laptop Internet walkie talkie price and product release sheets visual merchandising loss prevention customer service

Experience

At least 1 year of prior retail experience in cashier, stockroom or sales roles; experience in a luxury retail environment is preferred.

Education

High school diploma or equivalent; a combination of education and relevant retail experience will be considered.

Workplace

The role is situated in Indianapolis, Indiana, USA.

Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance

Culture

Coach combines a contemporary, customer-centric retail culture with a strong emphasis on craftsmanship and product integrity. As part of the Tapestry family, the brand prioritises inclusivity, collaboration and ongoing development of store talent.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Support», «Client Service Associate», «Cash Wrap Associate», «Stockroom & Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.