Coach Sales Support Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–18.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 13, 2026
About Coach
Coach is a New York–born luxury fashion house known for its leather goods and contemporary accessories. The brand is part of Tapestry, Inc., a global house of fashion brands; as an employer it emphasises craftsmanship, inclusive service, and a metropolitan, design-led identity across its retail network.
Coach (Tapestry) in Gretna, Nebraska seeks a Sales Support Associate (part-time). Provide cash wrap, stockroom and merchandising support in a luxury retail setting.
Role & Responsibilities
- Deliver warm, efficient client welcome and personalised assistance at the cash wrap and on the sales floor.
- Operate POS and Mobile POS devices accurately; manage cash/media and maintain cash wrap organisation in compliance with company policy.
- Receive, process and organise incoming shipments and transfers; report discrepancies and maintain stockroom order and cleanliness.
- Replenish sales floor inventory, execute visual merchandising updates, and support merchandising resets.
- Suggest add-on products, promote gift cards, and capture permitted customer information to support CRM initiatives.
- Support sales floor activity and customer requests; partner with sales and management to achieve store goals.
- Uphold housekeeping standards, adhere to Loss Prevention guidelines, and perform routine physical tasks including regular lifting.
Qualifications
- Minimum 1+ year of retail experience (cashier, stock, or sales); luxury retail experience preferred. A combination of education and experience will be considered.
- Current knowledge of fashion trends and competitor activity in the marketplace.
- Familiarity with cash register systems and basic computer literacy, including the ability to use iPad, Mobile POS and internet-enabled devices.
- Strong attention to detail, organisational capability, and ability to multitask in a high-volume retail environment.
- Excellent communication and customer service skills; strong English proficiency.
- Availability for a flexible schedule including nights, weekends, peak retail seasons and public holidays.
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), and to climb, bend and kneel as required.
Skills
Experience
At least 1 year of prior retail experience preferred; luxury retail background is advantageous. Tapestry considers equivalent combinations of education and experience.
Education
High school diploma or equivalent; retail, fashion or merchandising coursework preferred.
Workplace
The role is situated in Gretna, Nebraska, USA — conveniently close to Omaha.
Compensation
The base compensation for this position ranges from USD 15 to USD 18.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach cultivates a design-led, client-centric retail culture rooted in New York heritage and modern luxury. As part of Tapestry, the brand emphasises inclusivity, ongoing learning and collaborative teamwork across store and corporate functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Support Associate», «Retail Operations Associate», «Cash Wrap Specialist», «Stockroom & Merchandising Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.