Coach Sales Support Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 11, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Support Associate position in Glendale, Arizona. Part-time retail role with POS, inventory, and customer service responsibilities. $15.00–$19.50/hour.
Role & Responsibilities
- Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance
- Operate POS accurately, maintain cash wrap organization, and handle cash and media in compliance with company policy
- Suggest add-on products, promote gift cards, and capture customer information in compliance with privacy guidelines
- Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness
- Manage stock levels, replenish sales floor inventory, and execute visual merchandising updates
- Serve as a brand ambassador internally and externally; support social media engagement initiatives
- Support sales floor activities, respond to customer requests confidently, and partner with team members and management as needed
- Maintain housekeeping standards and adhere to Loss Prevention guidelines
Qualifications
- At least 1 year of previous retail experience (cashier, stock, or sales), preferably in a luxury retail environment
- Current knowledge of fashion trends and competitive marketplace positioning
- Proficiency with cash register systems, POS technology, iPad/laptop, Mobile POS platforms, and Internet applications
- Ability to read price sheets, product release documentation, and communicate via walkie-talkie systems
- Strong attention to detail and organizational skills
- Ability to multitask effectively in a fast-paced retail environment
- Excellent verbal and written communication skills
- Strong English language proficiency
Skills
Experience
At least 1 year of cashier, stock, or retail sales experience, preferably within a luxury retail service environment. A combination of relevant education and practical retail experience will be considered.
Education
High school diploma or equivalent preferred; additional retail or customer service training is a plus.
Workplace
The successful candidate will be located in Glendale, Arizona, USA, with easy access to Phoenix.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Store Operations Assistant», «Sales Floor Associate», «Cash Wrap Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.