Coach Sales Support Associate
- Location
- GimpoGyeonggi-doSouth Korea
- Employment
- Temporary
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 15, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach seeks a Temporary Sales Support Associate at its Gimpo Outlet in Gyeonggi Province, South Korea. Full retail support role.
Role & Responsibilities
- Welcome clients with warmth and professionalism; anticipate customer needs and provide personalized assistance
- Serve as a brand ambassador internally and in the local market; support social media engagement initiatives
- Operate POS systems accurately, maintain cash wrap organization, and handle cash and media in strict compliance with company policy
- Suggest complementary products and gift cards; capture customer information in accordance with permissible protocols
- Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness and organization
- Monitor and manage stock levels across the sales floor; execute visual merchandising updates and product placement
- Support all sales floor activities, respond to customer inquiries with confidence, and collaborate with team members and management as required
- Maintain housekeeping standards and adhere to all Loss Prevention and security guidelines
Qualifications
- Minimum one year of previous retail experience in cashiering, stock handling, or sales; preference given to candidates with luxury retail service background
- Current knowledge of fashion trends and competitive marketplace dynamics
- Proficiency with POS systems and basic computer skills, including iPad, laptop, Mobile POS, and Internet navigation
- Strong attention to detail and excellent organizational abilities
- Capacity to multitask effectively in a high-volume, fast-paced retail setting
- Exceptional communication and customer service skills
- Advanced English language proficiency
Skills
Experience
Minimum one year of prior retail experience, preferably in a luxury retail environment. Experience in cashiering, stock operations, or direct sales is valued; a combination of relevant education and practical experience will be considered.
Education
No formal educational qualification specified; high school diploma or equivalent preferred.
Workplace
This position is based in Gimpo, Gyeonggi-do, South Korea, within easy reach of Seoul.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Associate», «Sales Assistant», «Customer Service Associate», «Store Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.