Coach Sales Support Associate

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Employment Full-Time
Seniority Entry-Level
Posted Feb 25, 2026

Join Coach in Emeryville, CA as a Sales Support Associate, enhancing customer experiences in a dynamic retail environment. Part of the Tapestry, Inc. family.

Overview

Coach, a renowned leader in the luxury fashion industry, is part of the Tapestry, Inc. conglomerate, which includes other prestigious brands such as Kate Spade and Stuart Weitzman. Known for its commitment to craftsmanship and innovative design, Coach offers employees a dynamic and inclusive work environment that fosters creativity and professional growth.

Role & Responsibilities

  • Provide exceptional customer service and support to enhance the shopping experience.
  • Assist in maintaining the visual presentation of the store, ensuring merchandise is displayed according to brand standards.
  • Support the sales team in achieving store sales goals by facilitating efficient operations.
  • Manage inventory processes including receiving, replenishing, and organizing stock.
  • Handle customer transactions accurately and efficiently at the point of sale.

Qualifications

  • High school diploma or equivalent.
  • Previous retail or customer service experience preferred.
  • Ability to work flexible hours, including weekends and holidays.

Skills

Strong interpersonal and communication skills. Attention to detail and ability to multitask in a fast-paced environment. Proficiency in basic computer operations and point of sale systems.

Experience

Previous experience in retail or customer service is preferred, though not mandatory.

Education

High school diploma or equivalent.

Workplace

The role is situated in Emeryville, California, USA. Within California, Cerulean currently features 389 open roles, including 10 recent additions. Across USA, Cerulean lists 3.521 open roles — 124 of them newly added.

Benefits

Employees enjoy a comprehensive benefits package including employee discounts, health insurance, and opportunities for career advancement within the Tapestry, Inc. family.

Culture

Coach prides itself on fostering a collaborative and inclusive culture where diversity is celebrated. Employees are encouraged to bring their authentic selves to work, contributing to a vibrant and innovative team environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.