Coach Sales Support Associate

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Location
EdmontonAlbertaCanada
Employment
Part-Time
Seniority
Entry-Level
Compensation
$17.60–22/hour
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Apr 23, 2026

About Coach

Coach is a New York–born luxury fashion house known for its craftsmanship in leather goods and accessories. The brand is part of the Tapestry portfolio, a global house of brands that emphasizes inclusive, creative, and customer-focused luxury.

Coach is hiring a Sales Support Associate (part-time) in Edmonton, Canada — support POS, inventory and salesfloor at Edmonton International Airport.

Role & Responsibilities

  • Deliver warm, professional client service at the cash wrap and across the sales floor; anticipate client needs and provide personalised assistance.
  • Operate point-of-sale systems accurately, manage cash/media and maintain cash wrap organisation in accordance with company policy.
  • Receive, process and organise incoming shipments and transfers; report discrepancies and maintain stockroom cleanliness and organisation.
  • Manage stock levels and replenish the sales floor; execute visual merchandising updates to brand standards.
  • Support floor sales activity, respond confidently to customer requests and collaborate with store leadership to meet sales objectives.
  • Promote add-on products and gift cards, capture customer information where permitted, and support local brand representation and social media engagement.
  • Maintain housekeeping standards and adhere to Loss Prevention procedures; lift and handle merchandise as required.

Qualifications

  • Minimum one year of retail experience (cashier, stock or sales); luxury retail experience preferred; combination of education and experience considered.
  • Familiarity with current fashion trends and competitor activity in the marketplace.
  • Proficiency with cash register systems and Mobile POS; comfortable using iPad/laptop and walkie talkie.
  • Strong attention to detail, organisational skills and ability to multitask in a high‑traffic environment.
  • Excellent interpersonal and customer service skills; strong English language proficiency.
  • Availability to work a flexible schedule including nights, weekends, holidays and peak retail periods.

Skills

cash register systems Mobile POS iPad walkie talkie POS operation cash handling visual merchandising inventory management loss prevention customer service

Experience

At least 1+ year of prior retail experience (cashier, stock, or sales). Experience in a luxury retail environment is preferred.

Education

High school diploma or equivalent; a combination of education and relevant retail experience will be considered.

Workplace

The successful candidate will be located in Edmonton, Alberta, Canada.

Compensation

The base compensation for this position ranges from CAD 17.60 to CAD 22 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance.

Culture

Coach cultivates a creative, client-centric culture rooted in craftsmanship and inclusive optimism. As part of Tapestry, the brand emphasises diversity, development and collaboration across global teams while encouraging initiative and practical creativity in-store.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Services Associate», «Retail Operations Associate», «Cashwrap Associate», «Salesfloor Associate», «Stockroom Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.