Coach Sales Support Associate
Coach in Deer Park, NY seeks a part-time Sales Support Associate to manage POS, merchandising and stockroom activities for its Deer Park store.
Overview
Coach is a global luxury fashion house known for leather goods and contemporary accessories, rooted in New York heritage. The brand operates within the Tapestry portfolio, a global house of complementary fashion brands, and emphasizes craftsmanship, design-led product, and an inclusive workplace culture.
Role & Responsibilities
- Welcome clients with professionalism and provide personalized assistance both at the sales floor and cash wrap.
- Operate POS and Mobile POS devices accurately; manage cash/media in strict compliance with store policy.
- Receive, process and organize incoming shipments and transfers; report inventory discrepancies and maintain a tidy stockroom.
- Manage stock levels, replenish the sales floor, and execute visual merchandising updates as directed.
- Support sales floor activity, respond to customer requests, suggest add-on products, and promote gift cards.
- Serve as a brand ambassador in-store and support local social media engagement as required.
- Maintain housekeeping standards, adhere to Loss Prevention guidelines, and assist management or team members as needed.
Qualifications
- Minimum 1+ year retail experience (cashier, stock or sales experience), preferably within a luxury retail environment; combination of education and experience will be considered.
- Working knowledge of current fashion trends and competitor activity in the marketplace.
- Proficiency with POS systems, Mobile POS, iPad and basic computer functions; able to read price and product release sheets.
- Strong attention to detail, organizational capability, and ability to multitask in a high-volume retail environment.
- Excellent verbal communication and customer service skills; strong English proficiency (noted for EU roles).
- Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
- Ability to lift regularly at least 25 lbs (up to 50 lbs occasionally) and perform physical tasks on the sales floor and in the stockroom.
Skills
Experience
At least one year of retail experience preferred, ideally within a luxury or premium retail environment, with hands-on experience in cashiering, stockroom operations, and customer-facing service.
Education
No specific degree required; a combination of formal education and relevant retail experience will be considered.
Workplace
This position is based in Deer Park, New York, USA, within easy reach of New York. Cerulean lists 7 open roles in Deer Park, including 5 posted recently. The broader New York area accounts for 1.708 active listings on Cerulean, 30 of which are new. In USA as a whole, Cerulean currently features 3.573 open positions, with 90 posted this week.
Compensation
The base compensation for this position ranges from USD 15 to USD 21.75 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a design-led, customer-centric environment rooted in New York creativity and craftsmanship. As part of the Tapestry family, the brand emphasizes inclusivity, professional development and collaborative teamwork within a retail-focused culture.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Support Associate», «Client Services Associate», «Cash Wrap Associate», «Stockroom & Merchandising Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.