Coach Sales Support Associate
- Location
- Cabazon California USA
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $15–21.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 1, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach seeks a Temporary Sales Support Associate to provide essential support for store operations and customer service in a luxury retail environment. The role encompasses cash wrap management, inventory processing, sales floor merchandising, and delivering warm, professional customer interactions. The successful candidate will demonstrate strong organizational skills, attention to detail, and the ability to thrive in a fast-paced, dynamic retail setting.
Role & Responsibilities
- Welcome and assist customers with warmth and professionalism, anticipating needs and providing personalized service
- Operate point-of-sale systems accurately and maintain cash wrap organization in compliance with company policy
- Receive, process, organize shipments and transfers; report discrepancies and maintain stockroom cleanliness
- Manage inventory levels, replenish sales floor merchandise, and execute visual merchandising updates
- Suggest complementary products, promote gift cards, and capture customer information in accordance with permissions
- Serve as a brand ambassador internally and in the local community; support social media engagement initiatives
- Maintain housekeeping standards throughout the store and adhere to loss prevention guidelines
- Support sales floor activities, respond confidently to customer requests, and collaborate with team members and management
Qualifications
- Minimum one year of previous retail experience (cashier, stock, or sales background)
- Preferred experience in a luxury retail service environment; combination of education and experience will be considered
- Current knowledge of fashion trends and competitive marketplace dynamics
- Proficiency with cash register systems and basic computer skills, including iPad, laptop, mobile POS, and internet platforms
- Familiarity with walkie-talkies and ability to read price and product release sheets
- Strong attention to detail and organizational abilities
- Capacity to lift at least 25 lbs regularly (up to 50 lbs occasionally); ability to climb, bend, kneel, and navigate sales floor and stockroom
- Excellent communication and customer service skills
- Strong English language proficiency
Skills
Experience
Minimum one year of previous retail experience, preferably in a luxury retail service environment. Cashier, stock, or sales background valued; combination of education and experience will be considered.
Education
High school diploma or equivalent preferred; combination of education and retail experience will be considered.
Workplace
This position is based in Cabazon, California, USA, within easy reach of Los Angeles.
Compensation
The base compensation for this position ranges from USD 15 to USD 21.75 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Support Associate», «Sales Floor Associate», «Store Operations Associate», «Customer Service Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.